@ JenniferVignone - Their sales because of the technique would have
told them otherwise if it wasn't working.

@ Danny - We already know users don't know themselves very well. That
is why we don't ask, but observe.

@ Jeff - Dangerous situations I can probably think of is Air Traffic
Controller Interfaces. Adaptive systems could prescribe procedures for
certain situations, but for you to trust it you will need to have
catered for ALL possible situations and that is rarely possible (right
now).

The example they used in the study shows content being presented
differently, but the details of the content stayed the same. So if the
system guessed incorrectly your cognitive style, you would still be
getting the information you expect when you clicked on a link; it
would just be presented differently. For e-commerce purposes they
would probably track their accuracy by improved sales and by comparing
their predicted content between different, but similar cognitive
users.

Regarding the Amazon example: Amazon usually ask you if you are "User
X" and if not, "click here". This will remove details of the previous
user and new predictions will be based on your surfing, You can't
really blame Amazon's predictive system, if you "lied" to them about
who you are, by continue browsing as someone else.
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