I just took the role of Director UX at a small interactive marketing agency, and i need to show/tell/present to them what UX is and is not. It's a team of one now that is growing to meet demand. (Our first addition joins next week.)
The need: The whole company - from graphic designers who are moving from print to web to account execs to project managers - need to learn a little and a lot about what UX is and does. This is to answer questions like "When do we bring you into a project and why?" to "Why do you make a sitemap instead of the technology team?" to "Why do you suddenly get to tell me what to design if I'm a designer and you're not?" What should I include? Skill sets. Deliverable types. What's worked for you? What lessons did you learn? What do you wish they knew about you when you started? Can you point me to good examples or maybe share one with me directly? I want to steer clear of the "What is IxD versus IA" type of inside baseball. My first was to set a vision of "differentiate and connect" along the lines of typical dichotomies design-vs-engineering, art-plus-business, exploration-vs-analyis. I'd like to set up a design problem from a fake project, show a "without UX" solution, and then show a "with UX" solution. The with-UX version being improved by diverse problem-solving skills rather than trying the "we just design better than you" line. My goals: Get involved in more projects. Get involved earlier. Shift from hand-off or check-in with designers and technology teams to a collaborative relationship. I appreciate your thoughts and suggestions. I apologize to those of you who got this on a cross-posting. -- Jay A. Morgan ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help