Hey Tom, I am currently designing an application using the ribbon (which yes we'll have to get licensed from MS). Our product will release in 2010 at which point we expect that most users will be familiar with the paradigm - whether its easier to use or not. I still have problems with it after 3 months use. I definitely have use for what used to be the task pane in 03 (that is now gone) or possibly the inspector that was described in the previous post. The ribbon guidelines recommend that items aren't contextual in the ribbon - I need contextual tools as our product is a complex EAP application. You're right about the guidelines - sort of weak for what I need answered - like what granularity should be on the ribbon etc. I did find some insight in a Microsoft Office blog here: http://blogs.msdn.com/jensenh/default.aspx Hope this helps!
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