Hi, at the risk of posting something you already know: J. Nielsen just published something on enterprise portals wherein usability is certainly included.
http://www.useit.com/alertbox/portals.html I don't know the currentness of these resources, but maybe you find sth here http://www.intranetroadmap.com/roilinks.cfm regards, milan -- milan guenther * interaction design ||| | | |||| || |||||||| | || | || +49 173 285 66 89 * www.guenther.cx On Thu, 2008-08-21 at 10:51 -0400, Kevin Doyle wrote: > Hey IxDAers, > > I've been tasked with listing potential problems that a client might have > and their solutions. Basically, I'm to find the ROI of usability as it > applies to our clients complaints. We specialize mainly on intranet web > applications and we're looking to expand our services a bit -- usability > assessments, interaction redesigns, etc. > > As I'm working on gathering ROI research, I'm turning up some decent > research, but most of it is dated from the late 80s to the early 00s. The > most recent document I've found is from 2007, which is fine, but it's the > only recent article I've found. But even that document is referring to > studies done in the mid- and early-90s. > > Does anyone know of any ~recent~ (within past 3-4 years) research done on > the ROI of usability in company intranets/internal web applications? > > Thanks in advance! > Kevin. > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
