HI Pietro,

> IMho universal design is design for all but NOT for every interaction / 
> activity / context.

Thanks for your kick on the head. And from the wikipedia
page(http://en.wikipedia.org/wiki/Universal_design), there're the good
examples like "1.Smooth ground surfaces of entranceways, without
stairs 2.Use of meaningful icons as well as text labels".

Back to the "stop trying" question with clear mind on the universal
design. Maybe the request is good, but the end for this is still we
can't cheating on the user research phase.

Continue on the entranceways (such as for a airport?) case, there's
three elements in the design, user, user's goal, and entranceways as
the mediator ( our design target ),
1. user's goal is universal , to get through or get in, which maybe
why this kind of interaction design can put into thy universal box
2. user are different, they have some "universal humanity", but that
universal feature is not enough for designing the entranceways, and
for this case, we can design based on the "universal humanity".
Instead, we should category the users according to there ability and
other related factors relate to "using the entranceways" , or to be
mediated. The sad news is that we cant avoid make our hands dirty in
user research phase; the good news, is that we are not like painting
on the ghost; put it futher, it's solid to do so.
3. for the designed target, entranceways, we can only design it for
all the types of user in the category, merge the common affordance,
and provide specific affordance according to their priority and their
adaptability

Make sense?

Regards,
Jarod

-- 
http://designforuse.blogspot.com/
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