Hi,

>From a user perspective, I often use a site map when I am after a
specific piece of information and I don't trust that the navigation bar
will direct me to exactly where I want to go quickly. For instance, if I
need to know opening hours...Is that under 'About Us' or 'Contact Us'?.
The process can be compared to going to a supermarket you don't know and
needing to find a specific item.  The site map is an opportunity to
provide the detail not possible in a graphic navigation bar. 

cheers

-----Original Message-----
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
Cindy Lu
Sent: Monday, 19 January 2009 9:42 AM
To: disc...@ixda.org
Subject: [IxDA Discuss] Site Map Design - Best Practices


Hi!

Based on your experience, research or any usability study, do visitors
of a public web site use the site map?  If they do, what are the typical
tasks?

What are the best practices in designing a site map?

Thanks in advance!

- Cindy ________________________________________________________________
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