We've actually just removed all custom right-click menus from our web-based enterprise software, as a result of surveys and usability tests demonstrating that the majority of our users didn't even know that the right-click menus existed. We're not talking casual users, either: nearly all of them are trained and have been using our software for 5+ years.
It's important to note that our software is neither the web-version of a desktop application, nor did we use right-click menus in enough places to accustom our users to trying out their right mouse button. If either of these had been true (or if we expected to introduce a consistent set of right-click menus throughout the app), the right-click menus might have made more sense. However, for our users and usage patterns, the better option was to make these functions visible in the UI. -Sarah Kampman -----Original Message----- My gut tells me right-click actions in browser-based applications are unconventional and should not be introduced (and if it is already introduced, should be removed). I also feel even though the application is for the "enterprise", this is a moot point because in the end it is still a browser-based application. What are your thoughts on right-click actions in web applications? What about specifically for "enterprise" applications? Should there even be a difference? ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
