One example I read about in a recent book, Nudge I believe, was Lake
Shore Drive in Chicago.  One section of road had many accidents because
it was a dangerous curve and people would ignore signs to slow down. 
The city of Chicago drew lines on the road that gradually came to be
closer and closer together.  The visual experience gave drivers the sensation of
speeding up.  Drivers compensate by slowing down, and accident rates
have dropped.

You could use that example in your pitch.

-Jesse

 __________________
Jesse S. Zolna, Ph.D.




________________________________
From: Gregor Kiddie <gkid...@inpses.co.uk>
To: Rob Epstein <robinepst...@gmail.com>; disc...@ixda.org
Sent: Tuesday, July 21, 2009 10:55:00 AM
Subject: Re: [IxDA Discuss] City experience

That's a very intriguing set of questions there! No experience but my
curiosity is piqued!

How could you re-design a road (or pavement) from a UX perspective...
Fantastic question for an interview!

Gk.

Gregor Kiddie
Senior Developer
INPS

Tel:       01382 564343

Registered address: The Bread Factory, 1a Broughton Street, London SW8
3QJ

Registered Number: 1788577

Registered in the UK

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please contact is.helpd...@inps.co.uk

-----Original Message-----
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Rob
Epstein
Sent: 21 July 2009 11:29
To: disc...@ixda.org
Subject: [IxDA Discuss] City experience

Has anyone provided UX / usability services to a city or local council,
regarding:

   - Road / sidewalk design and maintenance
   - Road signs - locations, standards, maintenance
   - Navigation signs - to local sites, main roads, points of interest
   - Traffic calming
   - Pedestrian crossings
   - Shared spaces
   - and in general, how to make cities more walkable, safe, and a great
   place to live.

I'd like to hear your experiences, war stories, and how you convinced
the
city that they needed you (or did they "get it" from the start?)

Thanks,
Rob

___________________
Rob Epstein
UX consultant
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