Hi Rob,

Not so much an answer to your question, but instead another interesting
example :)

I don't know if you are familiar with the work of the late Hans Monderman,
but if not, you should definitely take a look at his work. Basically, making
things *seem *more dangerous makes drivers slow down and and so actually
makes things *less *dangerous.

See this Wired article<http://www.wired.com/wired/archive/12.12/traffic.html>,
the Monderman Wikipedia page <http://en.wikipedia.org/wiki/Hans_Monderman>,
and the Wikipedia page about his Shared Space
model<http://en.wikipedia.org/wiki/Shared_space>
.

Cheers,

Martin Polley
Technical writer, interaction designer
+972 52 3864280
Twitter: martinpolley
<http://capcloud.com/>


On Tue, Jul 21, 2009 at 1:29 PM, Rob Epstein <robinepst...@gmail.com> wrote:

> Has anyone provided UX / usability services to a city or local council,
> regarding:

...
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