Martin -

My slightly controversial view is that this cannot be prevented. That is
why it is important that implementers understand about the need for
user-centred design. They don't have to be experts, but they do need to
know when to ask questions and to understand that subtle alterations in
implementation can have big impacts on user experience.

Regards,

William Hudson
Syntagm Ltd
Design for Usability
UK 01235-522859
World +44-1235-522859
US Toll Free 1-866-SYNTAGM
mailto:william.hud...@syntagm.co.uk
http://www.syntagm.co.uk
skype:williamhudsonskype 

Syntagm is a limited company registered in England and Wales (1985).
Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon
OX14 2DS.

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> -----Original Message-----
> From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of
> Martin
> Sent: 24 August 2009 3:14 AM
> To: disc...@ixda.org
> Subject: [IxDA Discuss] How do you make sure your design gets
> implementedright?
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