My general advice is to make it short and relevant as pointed out by others here. Go through the questions and ask your self, what will you use the results of this question, and remove all nice-to-know questions. You do not say what the purpose is, but I guess it is to improve the site. In general make sure all questions are relevant for the participants and for your purpose. If you want to repeat the survey after the changes, you should include questions that target the purpose of the redesign.
In general, I would include an overall satisfaction question E.g. "How satisfied are you with the site overall?" and then go into details. Group questions according to theme and end it with an open ended question to let the participants comment or give you suggestions. Here is a short checklist that could be helpful: http://www.questback.com/outside/check_list_before_sending_out_your_survey.html Regards Runar Normark Logica UX Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=47480 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
