Hi Samantha -- I would LOVE to hear some of your experiences or info that you're able to share! Thank you!
On Thu, Jan 28, 2010 at 1:29 PM, Samantha Starmer <star...@gmail.com> wrote: > We recently built a data driven ROI for this work at REI. I would be happy > to share some of our thinking with you and anyone else who is interested - > just email me if you want the info... > > samantha > > p.s. It may be a few days as I'm traveling overseas... > > On Thu, Jan 28, 2010 at 2:59 AM, Kristi Olson <kols...@gmail.com> wrote: > >> Hi all -- According to a recent usability test, "findability" of >> products on our ecommerce site was a major issue. Our team has >> redesigned the catalog pages that uses faceted navigation as the >> primary solution to help users find products that fit their needs. >> >> My manager would like some feedback about what kind of improvement we >> might expect on our site by implementing the new catalog redesign. So >> far all I've got for a response are the usability test data and the >> general benefits of faceted search. I've thought about pulling >> together some analytics data around abandonments from the catalog >> pages. I would appreciate any feedback you might have that can help >> me fill in the gaps. For example: >> >> What KPI's do you think I might be able to project? >> >> Are there any case studies or white papers around the ROI (or even >> just benefits) of faceted navigation, or faster findability? >> >> Thanks for your help!! >> >> >> ________________________________________________________________ >> Reply to this thread at ixda.org >> http://www.ixda.org/discuss?post=48776 >> >> ________________________________________________________________ >> Welcome to the Interaction Design Association (IxDA)! >> To post to this list ....... disc...@ixda.org >> Unsubscribe ................ http://www.ixda.org/unsubscribe >> List Guidelines ............ http://www.ixda.org/guidelines >> List Help .................. http://www.ixda.org/help >> > > -- Kristi Olson 612-695-8403 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
