Evan,
I concur with Chris. The pricing structure is fairly simple: a recurring monthly charge for the toll-free number and a per-minute rate for calls. The choice of technology (SIP, PSTN) will govern costs. Something you might also want to consider is service continuity. For example, assuming this customer has their own on-premise equipment, if they suffer a failure/outage/act of god, they may want the toll-free number to be rerouted to an alternate, off-premise service to at least take the calls and shunt them to voice mail (or similar). Each carrier has their own flavor of this redirect and costs vary. Ryan ----- Original Message ----- From: "Chris Manly" <[email protected]> To: "Evan Pettrey" <[email protected]>, "LOPSA Discuss List" <[email protected]> Sent: Monday, February 27, 2012 3:54:38 PM Subject: Re: [lopsa-discuss] Registering Toll Free Numbers That's pretty much what's expected, yes. You're paying them by the minute to route calls where you want them to go, so that your customers don't pay long distance fees to call you if they aren't local. The good news is that with VoIP, those per-minute rates are generally pretty low. The company that I use for my home phone service offers toll-free for a base price of $3.95/month and 2.9 cents per minute for calls from the continental US. There are other providers with comparable rates. -- Christopher Manly Coordinator, Library Systems Cornell University Library Information Technologies [email protected] 607-255-3344 From: Evan Pettrey < [email protected] > Date: Mon, 27 Feb 2012 13:35:54 -0500 To: LOPSA Discuss List < [email protected] > Subject: [lopsa-discuss] Registering Toll Free Numbers Group, I need to register a toll free 800 number for a customer and am wondering what the process for doing so would be and whether this should be purchased through their SIP provider or another vendor. A quick google showed a lot of websites that will charge you money to register phone numbers with them but you must also then pay them the per minute fees for these calls. I'm not sure if this is what should be expected or if I should be looking into other possibilities (flat fees, etc.). If anybody has any experience in this area I'd appreciate your advice. Thanks, Evan _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/ _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
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