Evan Pettrey wrote:

>> - Do you need international toll free service, or just domestic?
>
>International calls would need to be supported as they will likely occur
>from time to time.

Keep in mind that 800 service, while it is a distinct number, the 800
itself number is not generally terminated at your location. Instead,
the number goes into a lookup data base and is translated on the fly
to your "real" number. So you also need an ordinary PSTN (POTS or SIP)
number. A good provider can change this translation easily and quickly
so that should handle any downtime problems.

International service requires a +800 number (not a +1 800) number.
Again, it's just a translation. But unless your volume is very high,
it's probably not cost effective. International callers can still
reach your PSTN number directly (as can domestic callers).

About 25 years ago, I signed up for 800 service from Sam's Club. It was
provided through TTI National, which has been a subsidiary of various
other companies through the years. The price depended on the distance
but was generally about 1 or 2 cents per minute and no monthly charge.
I still have the number. I know it costs them far more to send me a bill
every month than the amount of the bill (this month was 30 cents) but,
knock on wood, so far they haven't noticed or tried to fix the problem.
-- 
Dave Close, Compata, Irvine CA      "Politics is the business of getting
[email protected], +1 714 434 7359    power and privilege without
[email protected]           possessing merit." - P. J. O'Rourke

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