On 2013-08-15 at 21:53 +0000, Edward Ned Harvey (lopser) wrote:
> To all those people who responded, saying use casper, etc - What kinds
> of things do you do to OSX with these tools?

I've not used Casper, but have had a work-issued laptop which had Casper
on it.  Back five years ago, now.

SuperDuper is just backup/recovery, right?

Meanwhile, Casper is agent-based system management, which can report
back what software is installed, manage deployments and upgrades, force
various system settings to corporate values, manage FileVault recovery
keys, etc etc.

So you can track and make sure you have adequate licenses for software
in use, force security updates to go out, ensure malware scanning is
actually running (and be able to "prove" it, with dashboards).

For me as an end-user, it meant that when Snow Leopard came out, the
crazy MacOS setup meant that the system "hung" for a few minutes upon
establishing a VPN connection, to sync the LDAP directories so that
getpwent() and friends would work, and I had to keep smacking Casper
aside to get that to stop.  Not Casper's fault: it was merely enforcing
local policy, which was horrendously broken and meant that the company's
Mac offering was unfit for purpose for SREs oncall for a production
service with SLAs.  (Think "WAN link drops a couple of times, so each
time the VPN re-establishment hangs the client OS for a few minutes").

I switched to the employer's Linux laptop offering, which was horrible,
never had reliable working audio and had me gritting my teeth a lot, but
at least I could get online and establish a VPN connection in a sane
amount of time, and deal with connection hiccups.

System management software, whether it's Casper or Puppet or anything
else, can be used to achieve great things, far more than backup/restore.
When deployed across client devices of technical staff, enforcing broken
policy, they can also lead to great angst as folks become less able to
repair their "own" systems to be able to get work done.

-Phil
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