My issue here is not that I need to replace this particular SB3 as I already have. It actually failed around the 2 year mark and that means basic cost of ownership was around £100 per annum.
I expected it to last longer. Now, the law (which I didn't define) states that the supplier, not manufacturer is liable if the goods fail in an unreasonable length of time. I admit I have had some benefit from the product, so I'm not expecting a full refund, but I would accept compensation for future loss of enjoyment from the product. So if we expect an SB3 to last 5 years and it died after 2, then an amount of compensation for the remaining years seems reasonable. Else they could finance the repair of it. Cliveb makes an excellent point and in the long run, this shift in power back to the consumer may result in better quality goods in the long run. They don't make things like they used to :) By the way, the state of the world economy is not my responsibility. I already pay in excess of £30k a year tax which goes to support the millions of useless pen-pushing administrators in the non-productive government offices. Don't get me started ;) -- Gooner ------------------------------------------------------------------------ Gooner's Profile: http://forums.slimdevices.com/member.php?userid=5056 View this thread: http://forums.slimdevices.com/showthread.php?t=64114
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