trefork;452429 Wrote: > The guy I talked to was probably a drone. His manager was on vacation > and I think he had been told not to acknowledge the Touch. But when you > have a customer calling with one in his living room, it's just stupid, > and poor customer support, to deny the existence. I would have been fine > with him saying that it's not supposed to be released yet, so they don't > have support ready. > I may call back on Monday to talk to his manager. >
In the big Touch thread you said you spoke with Anoop. That might be "Anoop M." (http://forums.slimdevices.com/member.php?u=8996) who has made hundreds of posts on these forums to help users and even solicited contact from customers ("Let me know if I can help with anything.", http://forums.slimdevices.com/showthread.php?t=32938) -- despite the forums not being an official support channel. Expecting him to put his job at risk to help you and calling him a "drone" when he didn't do what you wanted seems rather harsh. -- peterw http://www.tux.org/~peterw/ free plugins: http://www.tux.org/~peterw/#slim AllQuiet BlankSaver ContextMenu FuzzyTime KidsPlay KitchenTimer PlayLog PowerCenter/BottleRocket SaverSwitcher SettingsManager SleepFade StatusFirst SyncOptions VolumeLock ------------------------------------------------------------------------ peterw's Profile: http://forums.slimdevices.com/member.php?userid=2107 View this thread: http://forums.slimdevices.com/showthread.php?t=67109 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
