Since this thread is still semi-active, I wanted to give kudos to the support staff at Logitech/Slim. I have a Black SB3 that is BARELY one-year old. I purchased a Welborne Labs power supply kit and built it (separate thread elsewhere) that FRIED the SB3 due to some shorted components to the case of the PS. SD gave me an RMA, looked at it and repaired the 'simple' fix.
They COULD HAVE told me to blow off since it wasn't their fault, but they didn't! I've been dealing with lost/stolen luggage with the airlines for the last two-weeks and TOTALLY appreciate a company that understands what happened and, due to the minimal financial impact to them, fixes it anyway knowing they didn't have to. Logitech/Slim has my whole hearted support in the future. They did right by me and I'll do the same for them anytime!! Thank you Enrico Principi, Slim Devices Returns. -- Eric Seaberg Eric Seaberg - San Diego [EMAIL PROTECTED] ------------------------------------------------------------------------ Eric Seaberg's Profile: http://forums.slimdevices.com/member.php?userid=7896 View this thread: http://forums.slimdevices.com/showthread.php?t=35473 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
