On August 31, 2016 6:38:46 AM EDT, Bryan Richter <br...@snowdrift.coop> wrote:
>On Sat, Aug 20, 2016 at 10:03:38AM -0400, Stephen Michel wrote:
>>
>> On August 20, 2016 8:27:09 AM EDT, mray <m...@mray.de> wrote:
>> >
>> >On 16.08.2016 00:03, Aaron Wolf wrote:
>> >> On 08/10/2016 01:27 AM, mray wrote:
>> >>>
>> >>> On 09.08.2016 22:43, Aaron Wolf wrote:
>> >>>> On 08/09/2016 12:59 PM, Bryan Richter wrote:
>> >>>>
>> >>>>>> Also, I strongly support displaying it publicly that way "we
>> >>>>>> only charge if the fee to processor is less than 10% of the
>> >>>>>> total".
>> >>>>>
>> >>>>> I will admit that the argument about sudden fee changes is a
>> >>>>> bit weak. But I'm curious; what is the benefit to displaying a
>> >>>>> percentage that makes you strongly prefer it? I still think a
>> >>>>> level of indirection is a good thing. It almost always is in
>> >>>>> software.
>> >>>>>
>> >>>>
>> >>>> First, I like transparently displaying the actual policy.
>> >>>>
>> >>>> Second, the percentage can vary by processor. So, Dwolla takes
>> >>>> no fee, and thus there's no minimum charge when using Dwolla.
>> >>>> But say there was a processor that took a strict 5% fee — I
>> >>>> guess we'd accept that at any level if we felt it was okay to
>> >>>> use (even though that would be higher fee for medium and higher
>> >>>> charges vs Stripe). But since this is all post-MVP, we can
>> >>>> ignore this point.
>> >>>>
>> >>>> The main reason is that people are actually used to seeing fees
>> >>>> as percentages. Most crowdfunding sites take a percentage fee
>> >>>> (even though that's unjustified — Kickstarter has no real
>> >>>> justification besides "we can" for taking a full 5% of a
>> >>>> $10,000,000 project given that their costs are about the same
>> >>>> as for a $10,000 project. We can discuss the merits of fixed
>> >>>> amounts versus percentages, but percentage is the common thing
>> >>>> people are used to and compare. We use percentage in our own
>> >>>> charts at
>> >>>> https://wiki.snowdrift.coop/market-research/other-crowdfunding
>> >>>>
>> >>>> I'll give some deference to Robert or others in the design area
>> >>>> of this though.
>> >>>>
>> >>> I support Michaels view of preferring percentage. We need to
>> >>> have a simple, clear agenda across all current or future payment
>> >>> processors. A plain dollar might be clearer for one service, but
>> >>> as soon as there are more it gets confusing.
>> >>>
>> >>> We should be able to promise: "Fees are never over 10%. Ever."
>> >>> That will always make sense and does not seem arbitrary.
>> >>>
>> >>>
>> >> Where are we tracking design decisions like this so that we know
>> >> what the plan is once we get to implementing or even just mocking
>> >> things up?
>> >>
>> >
>> >I don't know we are doing this at all. But you're right, we
>> >probably should do.
>>
>> Imo we should do this in the wiki. Using any other location adds the
>> additional work of making sure that the wiki is up to date with the
>> other location.
>
>Actually, I've been using Issues to capture decisions. See e.g.
>"Communicate that fees will never be more than 10% of a total charge":
>
>https://tree.taiga.io/project/snowdrift/issue/461
>
>I believe that capturing requirements out of discussions should be an
>accountability of the project and/or product managers. I've been doing
>it, however imperfectly.

I think we're on the same page here. I was talking about capturing 
requirements, not the discussions themselves (which I agree should be in 
issues).
-- 
Sent from my phone; please excuse my brevity.
Email policy: http://smichel.me/email
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