This is definitely one of the best books on the topic. I pass it along whenever 
there is new management coming in with more of a pure business management 
background.

________________________________
From: [email protected] <[email protected]>
To: LOPSA Discuss List <[email protected]>
Sent: Sun Aug 22 12:07:20 2010
Subject: Re: [lopsa-discuss] Recommendations for Network training for a new 
manager

I strongly recommend the book "Leading Geeks" by Paul Glen 
(http://amzn.to/c55InD).  As I said when I wrote the book for Amazon 
(http://amzn.to/awb4Oz):

If you're an IT manager, you should definitely have (and read!) a
copy of the excellent book "Leading Geeks" by Paul Glen. It talks
a lot about "common traits" of folks who are drawn to technology
work, and what they mean from a management point of view, including
how to leverage those traits to your team's advantage, rather than
fighting an uphill battle against them.

IT managers who read the book will probably find a lot of the
material somewhat obvious. However, I still think it's worthwhile
reading, for two reasons. First, it coherently organizes a lot of
those "obvious" things and points out conclusions and implications
that you might never have consciously considered. Second, it gives
you a good set of explanations and examples to use to explain to
other (non-technical, such as upper management) folks why what your
team does is hard to predict/forecast/manage.

5 stars, highly recommended.


-Brent
--
Brent Chapman <[email protected]<mailto:[email protected]>>
Netomata, Inc. -- www.netomata.com<http://www.netomata.com>
Making networks more cost-effective, reliable, and flexible by automating 
network configuration
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