Hi,
You know, has anyone considered the lack of VO support an issue of
public accommodation under ADA? It is not as if the technology
doesn't exist to support VO easily and cheaply in today's modern
development environments. Granted, I can see a video or graphical
paint application being beyond VO, but Word or Toast? I think not.
Wow, and talk about deep pockets... I'm surprise no one has thought
about this agains Microsoft.
In the real world one builds ramps for wheelchairs. In the online
world, they need to build VO support fo us!
Sorry, those in the UK, you're Toast. :)
Thinking out loud....
--Scott
after close thought. I may just give them the ultimate baptism of
fire. For my work I am going to be relying on this software and I
would rather get somethingthat works rather than something that takes
space on my mac and wastes time.
so monday morning hopefully I will be launching my plot
heheheheheheeehe mwahahahahahahahahaha ah that felt good
roxio used to be rather accessible as memory serves me under OS 9.2
but hmmm am I seeing a trend in software and companies telling us to
"FLOCK OFF" lol
lew
On 30 Mar 2008, at 18:43, David Poehlman wrote:
Tell them thanks, we are going to and recommending their competition to mac
users.
----- Original Message -----
From: "Lewis Brock" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS X by
theblind" <[email protected]>
Sent: Sunday, March 30, 2008 1:38 PM
Subject: Re: response from Roxio Technical Support Toast 9 does not
supportthe VoiceOver screen reader app.
I had the very same problem with them and they dont seem to give a
thingybob. whats new there? nothing.
well I think a strong email shound be constructed concerning this
product. after all we should have access to it with voiceover so come
one where's the problem? roxio....... come here boy. come on.........
there's a good cd burner lol
lew
On 30 Mar 2008, at 18:35, James Austin wrote:
Well if there ever was a daft response Roxio have it.
Let us know if you need further assistance... well... um... Voice
Over doesn't work with your application so I'd like some assistance
lol.
Sounds like they are not very much interested.
Best
James
E- Mail - [EMAIL PROTECTED]
MSN - [EMAIL PROTECTED]
Skype - saulky1984
On 30 Mar 2008, at 18:20, Chuck Reichel wrote:
Hi Listers,
Here is response about toast 9 from there tech staff.
I currently use 8.03 only because I've been using Toast since the
last century.
LOL I don't think they even looked at VoiceOver!! 8.03 is more
stable than 6.5 so I thought I would try toast 9 thinking they have
improved it but I don't think so! May be it is time to "hammer
them" a bit! LOL
PS Their Lightscrib label app not very cool either.
Toast response below;
A Roxio Agent has responded to your ticket! (# 540159)
Thank you for contacting Roxio Technical Support
Toast 9 does not support the VoiceOver screen reader app.
Thanks for contacting Roxio Customer Care. Let us know if you need
further assistance on this issue by clicking the Update button.
Regards,
Roxio Technical Support
<http://www.roxio.com/enu/support>http://www.roxio.com/enu/support
Have you tried our online self-service tools? For instant support,
please try one of the tools below:
Roxanne -
<http://roxio.com/en/support/nh/index.jhtml>http://roxio.com/en/support/nh/index.jhtml
Discussion Groups -
<http://forums.support.roxio.com/>http://forums.support.roxio.com
Knowledgebase - <http://search.roxio.com/>http://search.roxio.com
We are always looking for ways to improve so please click on the
link below to complete our online support survey.
<http://www.surveymonkey.com/s.aspx?
sm=gogk1iuGIIxICD_2fyt0p0pg_3d_3d>http://www.surveymonkey.com/s.aspx?sm=gogk1iuGIIxICD_2fyt0p0pg_3d_3d
Thank you for your comments and we appreciate the feedback
dpd
What's Next?
1. Log into <https://selfserve.roxio.com/>https://selfserve.roxio.com
2. Click on View Your Help Ticket History.
3. Click on your ticket number to view the response and update.
Regards,
Roxio Customer Care
=================
Give us feedback on your Roxio Customer Care experience!
<http://www.surveymonkey.com/s.aspx?sm=gogk1iuGIIxICD_2fyt0p0pg_3d_3d
Click here to take survey.
Other Support Resources: <http://forums.support.roxio.com/
Discussion Groups, <http://search.roxio.com/>Knowledgebase,
<http://roxio.creativevirtual.com/roxio/bot.htm
RoxAnn
**This e-mail is an automatic response and cannot be responded to.**
Chuck Reichel
954-742-0019
<http://www.soundpicturerecording.com/high/index.htm>http://www.soundpicturerecording.com/high/index.htm
Lewis Brock
Totally Blind musician and composer of 21st century music
PHONE: +44 07857 352828
E-MAIL: [EMAIL PROTECTED]
MSN: [EMAIL PROTECTED]
SKYPE: lewisjbrock
Lewis Brock
Totally Blind musician and composer of 21st century music
PHONE: +44 07857 352828
E-MAIL: [EMAIL PROTECTED]
MSN: [EMAIL PROTECTED]
SKYPE: lewisjbrock
--
--Scott
