Steve Kopischke wrote:

> Might we have to accept the possibility that the support system won't be 
> able to meet the needs of every user?

You are asking the wrong question. Instead, I'd ask, "is it reasonable to 
expect that the support system meet the needs of most users?". I think the 
answer is "yes", that should be our expectation.

Cheers,
-- 
Daniel Carrera          | I don't want it perfect,
Join OOoAuthors today!  | I want it Tuesday.
http://oooauthors.org   | 

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