It is strange that a shared host doesnt have seperate CF instances going to protect you from this kind of thing. Its simple to setup, although it does consume a bit of resources.
On 8/9/07, Douglas Knudsen <[EMAIL PROTECTED]> wrote: > speaking of throttling, there is a Request Throttle Threshold in CF these > days as well as Request Throttle Memory . I'd be curious and ask HostMySite > what they have this set to as cfcontent use would be governed by this and > just maybe affecting things. > > DK > > > On 8/9/07, Dusty Hale <[EMAIL PROTECTED]> wrote: > > I have contact HostMySite. They are the ones that suggested that cf > > resources may be not sufficient on the shared server the site was on. They > > seem to believe CF or client connectivity was the problem. They > recommended > > moving the site to a different shared server (I guess they thought had > more > > cf resources). We made of test copy of the site on this new shared server > > but it did not solve the issue and it continues on the new server and the > > old one. > > > > I'm going to contact them about the "throttling" ... That is a good > > suggestion. Maybe it is possible that something is in place that would > > override the requesttimeout=2000 ... > > > > Thank you very much for your response and the suggestion. > > > > Dusty > > > > P.S. This was HostMySite's response that initiated trying the server move: > > > > > ------------------------------------------------------------------------- > > There are two possibilities- > > > > 1) The clients connections are weak and the download isn't coming through > > correctly. > > > > 2) At the time of download, the server is running high on Cold Fusion > > processes and putting together a bad file for download. > > > > We can't do much about the 1st option, but we can try moving your site to > > another ColdFusion server. Would you be interested? Let us know how to > > proceed. Thank you. > > > ---------------------------------------------------------------------------- > > > -------------------------------------------------------------------- > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Teddy R > > Payne > > Sent: Thursday, August 09, 2007 10:02 AM > > To: discussion@acfug.org > > Subject: Re: [ACFUG Discuss] strange issue with cfcontent > > > > Dusty, > > Have you contacted Host My Site about this issue? > > > > Do they have any throttling on long running requests that may interfere > with > > what you are trying to achieve? > > > > Teddy > > > > ----- Original Message ----- > > From: "Dusty Hale" <[EMAIL PROTECTED]> > > To: <discussion@acfug.org> > > Sent: Thursday, August 09, 2007 9:07 AM > > Subject: RE: [ACFUG Discuss] strange issue with cfcontent > > > > > Steven: > > > > > > I had actually already done most of the testing you described. Will do > > > more shortly > > > > > > The downloads do not get cut off at consistent times. I also realized > > > that I had already put a <cfsetting requesttimeout=2000> in the > > > original code so that was there all along. This throws out that theory > > > I guess. > > > > > > 1. I put one of these files inside the webroot as a test. Made a > > > regular HTML link to. It downloads fine with no problems that way. I > > > also had a few of the other folks that report this problem test this > > > link and it works fine for them too. > > > > > > 2. When using cfcontent (file outside), sometime it works, most of the > > > time the download is cut short at inconsistent intervals. However the > > > file even though cut short is usually in tact and functional. They are > > > MP3 audio and come out missing much of the audio. > > > > > > 3. I haven't really tested your #3 except using my "local" cf server > > > on my laptop. That always seem to be fine. > > > > > > The site is on a shared hosting plan at HostMySite.com. Could it be > > > that there are not enough CF resources because of the shared > > > environment and cfcontent is just not able to get the juice it needs > > > to put together 5mb files (sometimes more)? > > > > > > Does anyone know of any specialized cfx, custom tag, or UDF, cfc or > > > whatever that is maybe designed for what I'm doing? That is serving > > > larger files say > > > 5 to 10mb in size. > > > > > > Do you think my files might be too large to this with cfcontent? I > > > didn't think so because I have used cfcontent for this type thing > > > numerous times in the past and never run into anything like this. > > > > > > Any thought much appreciated. > > > > > > Thx > > > > > > Dusty > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven > > > Ross > > > Sent: Wednesday, August 08, 2007 4:53 PM > > > To: discussion@acfug.org > > > Subject: Re: [ACFUG Discuss] strange issue with cfcontent > > > > > > Dusty, is it consistent as to when the server cuts off the download? > > > If you can replicate it and find out if that part is around the same > > > time you may be able to track down some sort of timeout or keep alive > > > setting that is getting cut off from the webserver side. Doesn't > > > really make sense though. > > > > > > How about when you serve a large file w/o using CF? > > > > > > I would start at the most simple scenario: > > > > > > 1. download a static file via the webserver 2. have coldfusion serve > > > that static file (outside of your app) 3. have coldfusion serve that > > > statc file inside your app > > > > > > That should at least lead you in the right direction (either its > > > related to your app or not) > > > > > > > > > -Steven > > > > > > On 8/8/07, Dusty Hale < [EMAIL PROTECTED]> wrote: > > >> Yes I am validating everything but only sent a very small piece of the > > > code. > > >> There is additional code before it even gets that far that verify that > > >> the user is logged in, who they are, what they have permission to, and > > >> that they actually purchased the file as well as a "FileExists" check > > >> using the #application.path_audio##url.donorid#.mp3. > But they have to > > >> get through all the other checks before the cfcontent even runs. Is > > >> that what you meant validating? > > >> > > >> Hopefully this is secure enough for the balance of security decisions. > > >> > > >> On another note. Dean you are a cool guy. Even though I once left a > > >> negative comment about one of your threads, you continue to respond to > > >> my issues with good useful advice. I have thought long and hard about > > >> that comment I left inspired by your disagreements with Robert (I > > >> think that was his name) and I say here and now, I was wrong to leave > > >> that comment and officially retract it. I think I was temporarily > > >> impaired by other problems going on and have learned a big lesson from > > >> it. That is not to react emotionally to things of that nature or > > >> issues which I might not be aware of all the details. I officially > > > apologize and hope you forgive me for it. > > >> > > >> Kindest regards, > > >> > > >> Dusty > > >> > > >> -----Original Message----- > > >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean H. > > >> Saxe > > >> Sent: Wednesday, August 08, 2007 2:35 PM > > >> To: discussion@acfug.org > > >> Subject: Re: [ACFUG Discuss] strange issue with cfcontent > > >> > > >> FYI, your new code is subject to HTTP Response Splitting if you're not > > >> validating the value of URL.donorid. > > >> > > >> http://en.wikipedia.org/wiki/Http_response_splitting > > >> > > >> -dhs > > >> > > >> > > >> > > >> Dean H. Saxe, CISSP, CEH > > >> [EMAIL PROTECTED] > > >> "Free speech exercised both individually and through a free press, is > > >> a necessity in any country where people are themselves free." > > >> -- Theodore Roosevelt, 1918 > > >> > > >> > > >> On Aug 8, 2007, at 1:48 PM, Dusty Hale wrote: > > >> > > >> > I changed my code but the same thing happens. The download gets cut > > >> > off (occasionally they work) or stuck. Tested on several computers > > >> > behind different networks. Internet connectivity is pretty much > > >> > officially ruled out ... > > >> > > > >> > The behavior is like the download gets stuck at 1.something mb for a > > >> > 5.22mb file. After some time the download closes like it is complete > > >> > (automatically) and we end up with an incomplete audio file. So > > >> > strange ... > > >> > I wonder if it could be a "RequestTimeOut" thing or something. > > >> > > > >> > This is the code I'm now using (changed per feedback I received). > > >> > Notice the > > >> > content-disposition is now "attachment" and the mime type is set to > > >> > "audio/mpeg". Didn't seem to help. > > >> > > > >> > <cftry> > > >> > <CFHEADER NAME="Content-Disposition" > > >> > VALUE="attachment; > filename=audio_#url.donorid#.mp3"> > > >> > <cfcontent > > > file="#application.path_audio##url.donorid#.mp3" > > >> > type="audio/mpeg"> > > >> > <cfcatch> > > >> > <span style="color: red">There was a problem > > >> downloading the file. > > >> > The file name may be missing from the server. Please alert the > > >> > website administrator.</span> > > >> > <cfabort> > > >> > </cfcatch> > > >> > </cftry> > > >> > > > >> > Any thought as to possible reasons the downloads are getting cut off > > >> > would be greatly appreciated. > > >> > > > >> > D > > >> > > > >> > -----Original Message----- > > >> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven > > >> > Ross > > >> > Sent: Wednesday, August 08, 2007 1:02 PM > > >> > To: discussion@acfug.org > > >> > Subject: Re: [ACFUG Discuss] strange issue with cfcontent > > >> > > > >> > cfcontent is designed to do exactly what you are doing. If you are > > >> > seeing it cut off the download that is definately unexpected. I > > >> > would definately try changing the content disposition to attachment. > > >> > > > >> > > > >> > On 8/8/07, Dusty Hale <[EMAIL PROTECTED]> wrote: > > >> >> Also could it be that cfcontent is not such a good approach for > > >> >> doing what I described. Basically keeping the files out of the > > >> >> webroot for security. Is there another better approach. Maybe > > >> >> create a process that temporarily creates a folder and copy of the > > >> >> file for a normal direct link to download and then wipe it off > > >> >> after a time. That was just a > > >> > quick thought. > > >> >> > > >> >> Dusty > > >> >> > > >> >> -----Original Message----- > > >> >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven > > >> >> Ross > > >> >> Sent: Wednesday, August 08, 2007 12:46 PM > > >> >> To: discussion@acfug.org > > >> >> Subject: Re: [ACFUG Discuss] strange issue with cfcontent > > >> >> > > >> >> doh, shoulda caught that... there still may be issues with it > > >> >> depending on the users browser settings. We have seen quicktime do > > >> >> some funky stuff with forcing the playing of an mp3 in the browser > > >> >> instead of downloading the file. > > >> >> > > >> >> On 8/8/07, Justin Haygood <[EMAIL PROTECTED]> wrote: > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> Normally.. using "attachment" instead of "inline" in the > > >> >>> Content-Disposition header. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] On Behalf Of Dusty > > >> >>> Hale > > >> >>> Sent: Wednesday, August 08, 2007 12:31 PM > > >> >>> To: discussion@acfug.org > > >> >>> Subject: [ACFUG Discuss] strange issue with cfcontent > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> I've recently run into a rather strange issue with the use of > > >> >>> cfcontent (I think). Here is a description of what is happening: > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> 1. cfcontent is used to serve downloadable audio and video files > > >> >>> that reside outside of the webroot. This of course is for security > > >> >>> reasons being that the users have to purchase the files. A common > > >> >>> technique I've used successfully in the past. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> 2. The files being downloaded don't seem to always come through > > >> >>> complete and it's almost like the download is being cut off for > > >> >>> some reason. Sometimes it works, sometime it doesn't. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> 3. It almost seems like client connectivity issues and I was > > >> >>> convinced of that until it started happening to me when testing > > >> >>> and now user's of the site report the same thing including the > > > "client" > > >> >>> (not client machine but my client). > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> 4. I used Adobe connect this morning to share screens with my > > >> >>> client this morning so I see hands on the problem on their > > >> >>> computer and saw something else really strange. She was clicking > > >> >>> to download the file, the file open in Windows Media rather than a > > >> >>> normal download (I assume this was set up as her default player > > >> >>> for mp3 files). I asked her to right click and choose "Save Target > > >> >>> As" to ensure she was actually > > >> >> downloading it and not streaming it. > > >> >>> This always works fine for me but when she does that, it then > > >> >>> downloads the .cfm file rather than the mp3 file (I can't > > >> >>> reproduce that > > >> >> on my machine). > > >> >>> She is using Windows 2000 OS. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> 5. The site is hosted on a shared server at HostMySite.com. HMS > > >> >>> support seemed to think the server it was on maybe was low on cf > > >> >>> resources and that cfcontent was putting together bad files for > > >> >>> downloads. Again sometime the downloads work fine, sometimes they > > >> >>> don't. We moved the site to a different server they said had > > >> >>> plenty of CF resources. However, this did not solve the problem > > >> >>> and it continues to happen on the new server > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> I've now spent several days troubleshooting and am getting nowhere > > >> >>> :(. > > >> >>> If someone has any insight as to why this might be happening, > > >> >>> please share. I think some discussions on the use of cfcontent for > > >> >>> secure downloads is probably a good topic for discussion anyway. > > >> >>> Proper ways to successfully do it? > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> Last but not least here is a code example from my app: > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> <cftry> > > >> >>> <CFHEADER NAME="Content-Disposition" VALUE="inline; > > >> >>> filename=audio_#url.donorid#.mp3"> > > >> >>> <cfcontent > > >> >>> file="#application.path_audio##url.donorid#.mp3" > > >> >>> type="application/unknown"> > > >> >>> <cfcatch> > > >> >>> <span style="color: red">There was a problem downloading the > > >> >>> file. > > >> >>> The file name may be missing from the server. Please alert the > > >> >>> website administrator.</span> > > >> >>> <cfabort> > > >> >>> </cfcatch> > > >> >>> </cftry> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> Also one other thing. Is there a way to use cfcontent so that it > > >> >>> forces an audio or video file to actually download to a selected > > >> >>> location. When user's default media players are set up for mp3, it > > >> >>> generally just opens the file and starts playing. I want to > > >> >>> somehow ensure that the file is fully downloaded to a selected > > >> >>> area (that the user selects) before they start playing it and > getting > > > confused. > > >> >>> In other > > >> >> words, a "normal download" file. > > >> >>> Hope that doesn't seem confusing. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> I greatly look forward to discussing and/or hearing any feedback > > >> >>> on the issue. > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> Regards to everyone, > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> Dusty > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > > >> >>> > ------------------------------------------------------------- > > >> >>> Annual Sponsor - Figleaf Software > > >> >>> > > >> >>> To unsubscribe from this list, manage your profile @ > > >> >>> http://www.acfug.org?fa=login.edituserform > > >> >>> > > >> >>> For more info, see > http://www.acfug.org/mailinglists Archive @ > > >> >>> > http://www.mail-archive.com/discussion%40acfug.org/ > > >> >>> List hosted by FusionLink > > >> >>> > ------------------------------------------------------------- > > >> >>> > > >> >>> > ------------------------------------------------------------- > > >> >>> Annual Sponsor - Figleaf Software > > >> >>> > > >> >>> To unsubscribe from this list, manage your profile @ > > >> >>> http://www.acfug.org?fa=login.edituserform > > >> >>> > > >> >>> For more info, see > http://www.acfug.org/mailinglists Archive @ > > >> >>> > http://www.mail-archive.com/discussion%40acfug.org/ > > >> >>> List hosted by FusionLink > > >> >>> > ------------------------------------------------------------- > > >> >> > > >> >> > > >> >> -- > > >> >> Steven Ross > > >> >> web application & interface developer http://www.zerium.com > > >> >> [mobile] > > >> >> 404-488-4364 [fax] 267-482-4364 > > >> >> > > >> >> > > >> >> > ------------------------------------------------------------- > > >> >> Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> >> > > >> >> To unsubscribe from this list, manage your profile @ > > >> >> http://www.acfug.org?fa=login.edituserform > > >> >> > > >> >> For more info, see > http://www.acfug.org/mailinglists Archive @ > > >> >> http://www.mail-archive.com/discussion%40acfug.org/ > > >> >> List hosted by http://www.fusionlink.com > > >> >> > ------------------------------------------------------------- > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > ------------------------------------------------------------- > > >> >> Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> >> > > >> >> To unsubscribe from this list, manage your profile @ > > >> >> http://www.acfug.org?fa=login.edituserform > > >> >> > > >> >> For more info, see > http://www.acfug.org/mailinglists Archive @ > > >> >> http://www.mail-archive.com/discussion%40acfug.org/ > > >> >> List hosted by http://www.fusionlink.com > > >> >> > ------------------------------------------------------------- > > >> >> > > >> >> > > >> >> > > >> >> > > >> > > > >> > > > >> > -- > > >> > Steven Ross > > >> > web application & interface developer http://www.zerium.com [mobile] > > >> > 404-488-4364 [fax] 267-482-4364 > > >> > > > >> > > > >> > > ------------------------------------------------------------- > > >> > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> > > > >> > To unsubscribe from this list, manage your profile @ > > >> > http://www.acfug.org?fa=login.edituserform > > >> > > > >> > For more info, see http://www.acfug.org/mailinglists > Archive @ > > >> > http://www.mail-archive.com/discussion%40acfug.org/ > > >> > List hosted by http://www.fusionlink.com > > >> > > ------------------------------------------------------------- > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > ------------------------------------------------------------- > > >> > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> > > > >> > To unsubscribe from this list, manage your profile @ > > >> > http://www.acfug.org?fa=login.edituserform > > >> > > > >> > For more info, see http://www.acfug.org/mailinglists > Archive @ > > >> > http://www.mail-archive.com/discussion%40acfug.org/ > > >> > List hosted by http://www.fusionlink.com > > >> > > ------------------------------------------------------------- > > >> > > > >> > > > >> > > > >> > > >> > > >> > > >> > ------------------------------------------------------------- > > >> Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> > > >> To unsubscribe from this list, manage your profile @ > > >> http://www.acfug.org?fa=login.edituserform > > >> > > >> For more info, see http://www.acfug.org/mailinglists > Archive @ > > >> http://www.mail-archive.com/discussion%40acfug.org/ > > >> List hosted by http://www.fusionlink.com > > >> > ------------------------------------------------------------- > > >> > > >> > > >> > > >> > > >> > > >> > > >> > ------------------------------------------------------------- > > >> Annual Sponsor FigLeaf Software - http://www.figleaf.com > > >> > > >> To unsubscribe from this list, manage your profile @ > > >> http://www.acfug.org?fa=login.edituserform > > >> > > >> For more info, see http://www.acfug.org/mailinglists > Archive @ > > >> http://www.mail-archive.com/discussion%40acfug.org/ > > >> List hosted by http://www.fusionlink.com > > >> > ------------------------------------------------------------- > > >> > > >> > > >> > > >> > > > > > > > > > -- > > > Steven Ross > > > web application & interface developer > > > http://www.zerium.com > > > [mobile] 404-488-4364 > > > [fax] 267-482-4364 > > > > > > > > > > ------------------------------------------------------------- > > > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > > > > > To unsubscribe from this list, manage your profile @ > > > http://www.acfug.org?fa=login.edituserform > > > > > > For more info, see http://www.acfug.org/mailinglists > > > Archive @ > http://www.mail-archive.com/discussion%40acfug.org/ > > > List hosted by http://www.fusionlink.com > > > > ------------------------------------------------------------- > > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------------- > > > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > > > > > To unsubscribe from this list, manage your profile @ > > > http://www.acfug.org?fa=login.edituserform > > > > > > For more info, see http://www.acfug.org/mailinglists > > > Archive @ > http://www.mail-archive.com/discussion%40acfug.org/ > > > List hosted by http://www.fusionlink.com > > > > ------------------------------------------------------------- > > > > > > > > > > > > > > > > ------------------------------------------------------------- > > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > > > To unsubscribe from this list, manage your profile @ > > http://www.acfug.org?fa=login.edituserform > > > > For more info, see http://www.acfug.org/mailinglists > > Archive @ > http://www.mail-archive.com/discussion%40acfug.org/ > > List hosted by http://www.fusionlink.com > > > ------------------------------------------------------------- > > > > > > > > > > > > > > > ------------------------------------------------------------- > > Annual Sponsor FigLeaf Software - http://www.figleaf.com > > > > To unsubscribe from this list, manage your profile @ > > http://www.acfug.org?fa=login.edituserform > > > > For more info, see http://www.acfug.org/mailinglists > > Archive @ > http://www.mail-archive.com/discussion%40acfug.org/ > > List hosted by http://www.fusionlink.com > > > ------------------------------------------------------------- > > > > > > > > > > > > -- > Douglas Knudsen > http://www.cubicleman.com > this is my signature, like it? > ------------------------------------------------------------- > > Annual Sponsor - Figleaf Software > > To unsubscribe from this list, manage your profile @ > http://www.acfug.org?fa=login.edituserform > > For more info, see http://www.acfug.org/mailinglists > Archive @ > http://www.mail-archive.com/discussion%40acfug.org/ > List hosted by FusionLink > ------------------------------------------------------------- -- Steven Ross web application & interface developer http://www.zerium.com [mobile] 404-488-4364 [fax] 267-482-4364 ------------------------------------------------------------- Annual Sponsor FigLeaf Software - http://www.figleaf.com To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
