Charlie,

As it turns out, I was able to determine that the password had been physically 
changed and I located the new password and was able to log in successfully. So, 
while my initial problem is solved, it begs another question about why the use 
of the passwordreset.bat file did not prove effective. I used the process of 
resetting the password with this utility, restarting both CF and WWW and the 
admin password still was not ever altered. This seems a bit problematic to me 
but like I said, at least the immediate problem is resolved.

I did read your links and will probably test that out on a development 
environment as time allows.

Thanks for the info.

-Troy

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Monday, November 04, 2013 8:07 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] resetting admin password on CF10

Troy, it Is true that when you add a new CF Admin user, even one with all admin 
roles "allowed", it does NOT give them the security roles, so only that 
original Admin user can add a new user.

No, you say that after running the passwordreset you still can't get in, but 
did you restart CF? You do need to, as that modified a file that is then read 
during startup.

If you did do a restart, then I would propose something else could be at issue. 
While the password reset does reset the password for that initial "admin" user, 
it is possible (through other manual file modification) to change that username 
to something else.  The following technote discusses it, and though for CF8, 
the concept should still apply for CF10:

http://helpx.adobe.com/coldfusion/kb/coldfusion-8-change-root-administrator.html

FWIW, I also discuss that and much more on the multi-user capability for the CF 
Admin in an article I did for Adobe, listed on my articles page at:

http://www.carehart.org/articles/#2009_1

Let us know if any of that helps.

/charlie
From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of troy
Sent: Monday, November 04, 2013 5:48 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: [ACFUG Discuss] resetting admin password on CF10

I have encountered an issue on one of my production CF10 servers. I have 
created a user for the CF Admin for use outside of the "admin" user. However, I 
can no longer log in with the admin user and can not see any of the user 
manager properties with my new user.

I have tried resetting the password with the passwordreset.bat file located in 
[coldfusionhome]\cfusion\bin and it does not resolve the issue.

Does anyone have any tricks on how to reset the admin password?

Thank you,

Troy Jones
Technical Manager
Third Wave Digital
1841 Hardeman Ave.
Macon, GA 31201
t...@thirdwavedigital.com<mailto:t...@thirdwavedigital.com>
www.thirdwavedigital.com<http://www.thirdwavedigital.com>


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