Troy, since you refer to passwordreset.bat, we know you're on Windows. So did you run that by double-clicking on it as shown within Windows Explorer? If so, there are two problems with that.
First, that would mean you didn't use "run as administrator", which may be very important, and an error may have reflected that. Second, though, by running it from within Windows Explorer like that, you won't have seen if indeed there was an error or other response after the command completed, because the temporary command prompt window that is opened is closed after the bat file runs. It's always a good idea to avoid running bat files from Windows Explorer if there's any chance they may have output you need to see that's displayed after the bat file runs. So try opening a command prompt yourself-and don't forget to do it by right-clicking and choosing "run as admin" (or if you see an option in your Start menu for "CMD as Admin", choose that.) If you get an error reporting "java.io.FileNotFoundException: ..\lib\password.properties (Access is denied)", that confirms that you needed to run it "as admin". (All this is something I've been meaning to blog on, as they're easy mistakes to make.) Let us know how it goes, and if indeed there still seems something else amiss. That would be more fodder for the blog entry. :-) /charlie From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of troy Sent: Tuesday, November 05, 2013 10:28 AM To: discussion@acfug.org Subject: RE: [ACFUG Discuss] resetting admin password on CF10 Charlie, As it turns out, I was able to determine that the password had been physically changed and I located the new password and was able to log in successfully. So, while my initial problem is solved, it begs another question about why the use of the passwordreset.bat file did not prove effective. I used the process of resetting the password with this utility, restarting both CF and WWW and the admin password still was not ever altered. This seems a bit problematic to me but like I said, at least the immediate problem is resolved. I did read your links and will probably test that out on a development environment as time allows. Thanks for the info. -Troy From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart Sent: Monday, November 04, 2013 8:07 PM To: discussion@acfug.org Subject: RE: [ACFUG Discuss] resetting admin password on CF10 Troy, it Is true that when you add a new CF Admin user, even one with all admin roles "allowed", it does NOT give them the security roles, so only that original Admin user can add a new user. No, you say that after running the passwordreset you still can't get in, but did you restart CF? You do need to, as that modified a file that is then read during startup. If you did do a restart, then I would propose something else could be at issue. While the password reset does reset the password for that initial "admin" user, it is possible (through other manual file modification) to change that username to something else. The following technote discusses it, and though for CF8, the concept should still apply for CF10: http://helpx.adobe.com/coldfusion/kb/coldfusion-8-change-root-administrator. html FWIW, I also discuss that and much more on the multi-user capability for the CF Admin in an article I did for Adobe, listed on my articles page at: http://www.carehart.org/articles/#2009_1 Let us know if any of that helps. /charlie From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of troy Sent: Monday, November 04, 2013 5:48 PM To: discussion@acfug.org Subject: [ACFUG Discuss] resetting admin password on CF10 I have encountered an issue on one of my production CF10 servers. I have created a user for the CF Admin for use outside of the "admin" user. However, I can no longer log in with the admin user and can not see any of the user manager properties with my new user. I have tried resetting the password with the passwordreset.bat file located in [coldfusionhome]\cfusion\bin and it does not resolve the issue. Does anyone have any tricks on how to reset the admin password? Thank you, Troy Jones Technical Manager Third Wave Digital 1841 Hardeman Ave. Macon, GA 31201 t...@thirdwavedigital.com www.thirdwavedigital.com ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink <http://www.fusionlink.com> ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink <http://www.fusionlink.com> ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink <http://www.fusionlink.com> ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
