On Thu, Feb 22, 2018 at 5:58 PM, Jeff Howard wrote:

> This is an older CRM application using CF 9 that hasn't been changed in
> over a year.
>
>
>
> As of Sunday between the hours of 8 AM and 4 PM cftoken/cfid disappear in
> the middle of loading the dashboard. 2/3 of the content appears and then
> the cfid/cftoken disappear. It only occurs at very specific times of the
> day.
>

Jeff-

I would look at the network between the browser and the server. Sean
mentioned a load balancer but look for any sort of new caching or network
infrastructure in place. If a cache is misbehaving and not passing along
cookies that could be a problem. Could be caching a null CFID/CFTOKEN pair.
Could be a new proxy scanning network traffic on the network or locally on
end user's machines.

It's interesting that you say 2/3 of the content appears. This smells
almost like you are load balanced over 3 servers and one is misconfigured.
That's a clue too.

If it's been running fine for a year and you didn't change the app, maybe
load just increased to a point where the load balancer finally decided to
send some traffic to another different server in the cluster? Maybe that
server is configured to use JSessions instead of CFID/CFTOKEN? Maybe the
underlying JEE server was changed?

I don't know if any of these ideas lead to something, just suggesting
things to consider in case they lead you someplace.

-Cameron

-- 
Cameron Childress
p:   678.637.5072

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