We haven't used it for the password reset, but we've modified this short url 
code <http://code.activestate.com/recipes/576918-python-short-url-generator/> 
to reduce the length of our urls.

--
Eric Chamberlain, Founder
RingFree Mobility Inc.

On Nov 15, 2011, at 7:11 AM, Bram de Jong wrote:

> Hmm,
> 
> We have 2 milion users and this isn;t really a good solution for us...
> 
> Does anyone else have an alternative password-reset app which doesn't
> use as many characters as the default one?
> 
> - bram
> 
> On Mon, Nov 14, 2011 at 4:57 PM, creecode <creec...@gmail.com> wrote:
>> Hello Bram,
>> 
>> It's been awhile since I've had this problem.  I don't think it is possible
>> to totally solve the issue but it can be reduced.  The problem is not Django
>> but rather how email is handled from point to point.  What I do is always
>> put urls on a line by themselves and I put two empty lines above and below.
>> That way is very much easier to see a url wrapping problem.  I also put a
>> note in the email about the url wrapping problem and if the link doesn't'
>> work ask the user to make sure the whole url is in the address field.  In
>> addition I add that they may need to manually copy and paste.  I also have a
>> template email ready to go when a support question of this nature comes in
>> that I can shoot off reiterating what the problem might be and a possible
>> solution.
>> 
>> If you go this route let us know how it works for you.
>> 
>> Toodle-looooooooo...........
>> creecode
>> 
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> 
> 
> 
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