On Jun 9, 2014, at 11:34 AM, Murray S. Kucherawy via dmarc-discuss 
<dmarc-discuss@dmarc.org> wrote:

> On Mon, Jun 9, 2014 at 10:49 AM, Larry Finch <finc...@portadmiral.org> wrote:
>> User education (if that is possible) is the best defense. 
> 
> I seem to recall a presentation some years ago that discovered over 18% of 
> users go through their spam folders and fall for phishes found in there, on 
> the basis that the spam filtering might cause them to miss something 
> important.

Of course they do, because that's exactly what we've trained them to do!  "You 
didn't get the email? Check your spam folder."

> It's interesting, but also sad for email, that Kaiser (and perhaps others) 
> has decided this problem is intractable.

Anyone who is subject to HIPAA regulations is *required* to up their security 
game or face some pretty serious financial penalties. For example, sending 
email with any Personal Health Information to any of the freemail providers is 
an absolute no-no. 

> Now, when my doctor sends me a message, I get an email asking me to go to 
> their web site to retrieve the message.  It's a bit annoying to have to log 
> in to a web site to read a single message, but we're guaranteed mutual 
> authentication and message security that way.

At least that way, you're guaranteed that gmail isn't archiving your health 
stats and showing you ads for "alternative" medications instead of your 
prescriptions. It's not just health care, other regulated industries have been 
forced to curtail their use of email because of the lack of security.

Matt
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