Hi Andrew,
В письме от 7 апреля 2016 11:00:45 пользователь Andrew Wetmore написал:
> I said this to Oliver directly, forgetting to "reply all":
>
> I don't think it's a good idea to move away from immediacy ("you") to a
> more remote tone ("the user"). This goes contrary to current trends in
> documentation.
I do not think that the excessive use of "you" is good style. But team has to
decide this.
In any case, I do not see such much of "you" in popular science journals
(which have been writing really beautiful and plain language) and technical
documentation (that does not use "you" never).
PS: I am not native English speaker, of course.
Best regards,
Lera
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