Hi Joey >> You might want to set up a Bugzilla, or some similar patch tracker. >> > I'd like to ask all our customers: what would you like to get out of > a bug-reporting system like the one suggested? > > - An automated means or form-driven means of reporting a bug or > feature request?
Yes, something where I can file bugs and feature requests and probably more important: Search for existing ones. > - A way of finding out what happened to the bug or feature request? Yes, tracking bugs and feature requests automagically over long terms. > - A way of looking up solutions to problems that have fixes or > workarounds, in the same vein as Microsoft's Knowledge Base? Probably. I think bugzilla would fit my personal needs quite well. It's probably not perfect as a knowledge base but it fits the first two requirements very well. Make sure your solution is going to scale and being long lived. One of my bugzilla mail accounts has seen 20'000 Mails in the last 4 years and that's not even a project where I participate that much. Thanks, Arthur. _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
