Hi Ross, Thanks for your reply.
> For instance, our largest customers (by volume) each have dedicated > sales reps and direct access to sales engineers and premium support. A > lot of these customers used to be huge contributors to this list, but > now they are interacting with real people inside Tucows on a one-to-one > basis as their primary point of contact. Definitely a much higher value > interaction for than that offered by this mailing list. For that group of customers perhaps. For me the value of the mailing list value was in the discussion of ideas and problems/solutions that everyone reading the list benefited from. Indeed this is what gave me the most benefit of belonging to OpenSRS/Tucows rather than sourcing my domain registrations through other providers. With the one-to-one communications between the reseller and the support team there is no "community" and no discussion of ideas any more. I might as well shop around now to find the cheapest provider of domains and who can also provide the easiest solution for scripting the domain lookup/registration/management into my website. Without the community there is nothing here now but another big registrar of domain names like all the others. -- Regards, Peter Kiem Zordah IT - IT Consultancy and Internet Services Ph: (0414) 724-766 Fax: (07) 3344-5827 Web: www.zordah.net Email: [EMAIL PROTECTED] _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
