Doctor PC - Brian O'Donnell wrote: > But the question is: How long is the grace period? I was always led to > believe that it was 40 days. If it is less, I'm okay as long as I know. But > now the official word seems to be that it is completely random. Sometimes > it's 40 days, sometimes 37, but it seems that you have your a** covered even > if you take it at day 1. > Well that's not complete randomness :) I think if you saw it go at -37 or -38 then it's an outlier and not generally the norm -- normally it's at day 39, but even at day 40 you can get the domain back at the renewal cost if you ask for it. So in practice the grace period is still 40 days, just gets a little bumpy in the end.
I've found the most graceful way to address the entire situation is to consider day -35 the d-day, which will save you a lot of grief no matter what eventually happens with the domain. That way it gives you 5 days to sort it out and allows for communication turnaround delays. > BTW, what's to send to support? You have taken my customer's expired > domains, one at 37 days past expiry and one at 38. Apparently, that is > entirely within your rights and your company policy. > True, though my take is you should be kept in the loop and the summary email you brought up initially is used by many Resellers to track their domains. -andrewm _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
