Hello all, Sorry for the confusing documentation around when a domain gets moved after it is sold in Auction.
The correct answer is > The auction FAQ located at https://rrc.tucows.com/ > wholesale_services/domain_names/domain_auction/domainauction_faq > says, "What happens when a domain name is won using my auction site > The domain is placed in escrow for 90 days from the date the > auction ended. At the end of the escrow, once payment is received > the name is transferred to your profile and the proceeds from the > auction are distributed." Please keep in mind the exact time when it moves depends on expiry date (within 24-48 hours) We will be updating all out dated doc with the above. Thanks Craig > > Tucows doesn't seem to want to discuss this -- I've sent off 3 e- > mails in the last week and have yet to get a response. Maybe > someone else on the list knows what Tucows is doing? > > I have an angry customer demanding to know when he's going to get > the domain he won at auction. There are at least 4 different > answers to this question, depending on where you look: > > The End User Terms and Conditions (which is presumably the legally > binding document), and the e-mail that is sent to the auction > winner states, "Approximately forty (40) days following the close > of the auction, Tucows will revise the "whois" to include your > information as it appears in our records." This is not happening, > though, as the auction in question closed more than 40 days ago. > > The end-user documentation located at http:// > documentation.tucows.com/domainauction/enduser/index.html#>>pan=2 > states, "If won in auction, the domain is placed in escrow and held > for 60 - 61 days. The domain will be released to the winning bidder > at the end of the escrow period." > > The auction FAQ located at https://rrc.tucows.com/ > wholesale_services/domain_names/domain_auction/domainauction_faq > says, "What happens when a domain name is won using my auction site > The domain is placed in escrow for 90 days from the date the > auction ended. At the end of the escrow, once payment is received > the name is transferred to your profile and the proceeds from the > auction are distributed." > > So, we have at least 3 choices: 40 days in the contract, 60-61 days > in the end-user FAQ, and 90 days in the reseller FAQ. It seems to > me that the 40 days is the period that Tucows is contractually > bound to, but they're apparently not abiding by that contract. > > Does anybody know the real answer? > > Does anybody know how to get an answer regarding the status of a > closed auction? > > I'm ready to opt out of this completely (it's just a little too > flaky for me), but according to the FAQ, "Any auctions in progress > will be terminated" upon opting out. Does that apply to closed > auctions in which the domain is already in escrow? > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
