I just spoke to the Italian guy near me and he has informed me this is standard for italians. The delay and rejecting is a manner in which they deal with things , some sort of bureaucratic tactic to what ends i have no idea. It is amazing that this body can charge so much and deliver so little so late and it is just worn by the end user. Having dealt with italians I am also aware they will just shrug their shoulders and carry on dragging their sorry arses. Italy Fashionable not functional.
regards graham Adam Eisner wrote: > Hi All, > > Thought I'd check in with some thoughts from our Service Bureau on > processing .it orders: > > All .it registrations and transfers require signed documentation. The > registration/transfer process does not actually begin until we receive > the documentation. Upon receipt, it is forwarded to the registry the > same day. > > It typically takes two business days for the registry to confirm > receipt of the documentation, at which time we follow up with online > confirmation at our end. It then typically takes another two business > days for the registry to complete the registration (transfers are > typically completed immediately upon our confirmation). > > More often than not, the registry rejects the documentation the first > time, usually because a box isn't checked, or they claim it is > "illegible", or they might say there is a "problem with [the] fax > transmission". When possible, we make the correction ourselves > without going back to the end user, but each time documentation is > rejected, it results in another two business days is added to the > total turnaround time. > > Recently, the registry underwent a systems transfer which caused a > massive backlog at their end. For a while, turnaround time was up to > a week rather than the usual two days. Things have since returned > to normal. > > One possible way to reduce turnaround time for .it is to obtain the > required documentation from the RRC and fax a completed document at > the same time as submitting an order in our system. Also, faxing the > document directly to the registry might save a day, but please ensure > that you also send a copy to us...we cannot complete a request without it. > > Hope this clears things up. If you have any additional concerns > regarding .it registrations, please feel free to contact me off list. > > --adam > > > On 3-Apr-07, at 5:56 AM, Nick Wilsdon wrote: > >> Hi Graham, >> >>>> Does anyone have any idea as to where the blockage is Tucows or the >>>> italian nic. >> >> In our experience it's better to submit the order with Tucows and then >> handle documentation direct with the Italians (by phone/email). That >> takes >> it down to a day processing time. >> >>> since the 19th of March >> >> If you think that is bad, we have one woman waiting over 5 weeks now to >> successfully change her com.mx name servers. They update in the >> Tucows panel >> but not with the registry. >> >> Best Regards, >> >> Nick >> >> CEO >> e3internet >> http://www.e3internet.com >> >> >> -- >> No virus found in this outgoing message. >> Checked by AVG Free Edition. >> Version: 7.5.446 / Virus Database: 268.18.25/743 - Release Date: >> 02/04/2007 >> 16:24 >> >> >> _______________________________________________ >> domains-gen mailing list >> [email protected] <mailto:[email protected]> >> http://discuss.tucows.com/mailman/listinfo/domains-gen >> > > -- > Adam Eisner > Product Manager, Domains > Tucows Inc. > > > -- +--------------------------------------------------------------- | graham + | GD Consulting - Via della Giustizia, 10/b - 20125 Milano (MI) + Tel: 02/6710.1331, Fax: 02/6707.8798 | E-Mail: [EMAIL PROTECTED] + | "If I knew what I was doing it wouldnt be called research" +--------------------------------------------------------------- -- _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
