Hi Bill, I have escalated your concern with the Technical Support Manager and Team Lead.
I do apologize for the delay in response. Heather On Feb 23, 2008, at 6:31 PM, Bill Gerrard wrote: What's the deal with Tucows new e-mail support system? I keep getting daily e-mails like the following, but no real human response for an issue I reported a week ago. If someone at Tucows can take a look, the issue number is 242. When replying, type your text above this line. ---------------------------------------------- Hello, Thanks for getting back to us with that additional information we needed about your issue. We're back to working on your problem and will get in touch with you as soon as possible. If you'd like to follow up on the progress of your technical support request, just reply to this email and type your message above the dotted line. Please be sure to refer to the issue number assigned to you in the subject line of this email. Thank you for your continued support of Tucows. _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen Heather Leson Customer Communications Representative Tucows [EMAIL PROTECTED] _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
