Rick:
GO GET UM!
Torrey
----- Original Message -----
From: "Rick Santangelo" <[EMAIL PROTECTED]>
To: "Doobie Bros. Fan Club" <[EMAIL PROTECTED]>
Sent: Thursday, September 28, 2000 10:38 AM
Subject: Response from imix
> It looks like we're going to have a fight on our hands and I'm ready for
> battle! Here's the response I got this morning from imix:
>
>
> Greetings,
>
> Thank you for your order. In order for you to have the ability to jump
> to the next track on the CD the record company needed to have sound
> breaks in between each track. All we have are the individual tracks and
> not the full concert performance. Unfortunately, there is no way for us
> to correct this.
>
> If you have any other questions, please let me know.
>
> Best regards,
>
> Jeff Stephenson
> A.V.P. of Customer Loyalty
> [EMAIL PROTECTED]
>
>
> This is WRONG! There IS a way to correct it but I don't think they want
> to address it. First, I am very familiar with burning CD's and I
> understand the technology and I use it often. Individual tracks can be
> placed adjacent to each other WITHOUT gaps. I do it all the time when I
> make live CD's from tapes. I use software that allows me to do
> "disc-at-once" mastering. This means I can place each track next to each
> other and set the gap to ZERO seconds.
>
> Although they don't have "the full concert performance", it shouldn't
> matter. I am going to burn a CD of the show myself and send it to them
> and show them that it CAN be fixed. I'm using a cheap $400 consumer
> burner with a $99 software program. How come they can't fix it with
> their expensive pro equipment yet I can?!!! I'm not very happy and
> they're going to know my name pretty well in the next few days!
>
> Rick
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