Rick, I love my CD's just because it is the Doobie Brothers. I am
disappointed in the cuts because I like to hear what the Brothers have to
say between songs. I think it makes it more personal and gives the fans a
little insight into the warm and wonderful band. I also like to hear Tom
say we're just getting warmed up, we're here to rock you people and things
like that. It gives you a sense of being there. So I say perhaps if you
worked for imix, we would have the extras that were in the concert. PS are
the imix offices closer to NC? Take care, Luv ya, Helen
----- Original Message -----
From: Rick Santangelo <[EMAIL PROTECTED]>
To: Doobie Bros. Fan Club <[EMAIL PROTECTED]>
Sent: Thursday, September 28, 2000 11:29 AM
Subject: My Response to imix
> Here is my response to imix. I'm not going to leave them alone until
> they DO SOMETHING!
>
>
> Jeff,
>
> Thank you for your quick response. With today's technology it is
> possible to burn a CD without any gaps between tracks. I have fixed the
> CD myself by first importing all the tracks to my hard drive and then
> simply burning a new CD with a software program that allows
> "disc-at-once" mastering. My new CD is burned properly and can play in
> any CD player WITHOUT gaps while still enabling access to each track
> through the index marks I built into the CD.
>
> I don't feel that anyone should have to go through this effort after
> purchasing the CD's through your Web Site. Please speak with your
> technical staff about this problem and let me know what I can do to
> help. The CD's can be burned properly with the correct software. I will
> be happy to offer any insight and technical assistance needed to correct
> this serious problem with your product.
>
> I will be happy to send you my corrected CD for your inspection. Please
> look into this quickly, as you will soon have many unsatisfied customers
> who will demand a replacement for their defective CD's. I hope we can
> work together to fix this problem quickly.
>
> Thank you!
>
> Rick Santangelo
>
>
> I'll let you know what I hear next.
>
> Rick "gapless" Santangelo ;-)
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