Someone commented that how a seller deals with his customer when the customer has a problem is very important. I agree and RadioMart's feedback over the years tell a clear story regarding problem resolution and respect for an unhappy customer. His motto seems to be that the customer is almost always wrong and thus deserving of bad mouthing and retaliation in buyer feedback (now a banned practice on eBay). If you are in receipt of equipment that is reasonably close to his exaggerated descriptions and it arrives without shipping damage, then after-the-sale service is unimportant and you are a satisfied customer. He has many of those types of customers. Heaven help you if you have a serious issue with the equipment and have to deal with this seller. Now has he ever resolved problem successfully that did not turn into negative feedback? Yes, he no doubt has and it is harder to discern those cases from the records. But the many examples of unsatisfactory problem resolution are there for all to see in his feedback history. For this reason alone, I have never bought from him and never will.
Dennis AE6C On Wed, Feb 25, 2009 at 3:15 AM, John Stringer <johnastrin...@btinternet.com > wrote: > I have had only one transaction with Radiomart and it was perfectly > successful.He offered a Drake RV7 in his usual glowing language. I asked a > question which was promptly answered and then bid and won it. > The RV7 was packed carefully and shipped quickly. > On opening the box I found that the condition exceeded the glowing "sales > language" and indeed it was just like new and worked beautifully. > The R4C he now offers does look newer in the photographs than any I have > seen,and certainly better than the two very excellent units I used to own. > I have read of his bad transactions but think some are inevitable when > reselling second hand equipment.I used to sell some locally in Northern > Ireland about 30 years ago and was caught out a few times-usually with > "like > new" linears and ATU's with burned out switch contacts caused by hot > switching. > The important thing is that, when there are problems,things are put right > with the customer promptly. That is just good business! John GI3KDR > > -----Original Message----- > From: drakelist-boun...@zerobeat.net > [mailto:drakelist-boun...@zerobeat.net]on Behalf Of John > Sent: 25 February 2009 00:15 > To: Richard J. Fiero II W5TFW; drakelist@zerobeat.net > Subject: Re: [Drakelist] R4C > > > You mean RadioMart(y)? > > ;-) > > John > > > At 04:28 PM 02/24/2009, Richard J. Fiero II W5TFW wrote: > >That SALESMAN,....... ( no Names ) is at it again on e bay. I cant > >believe, he is still getting people to buy from him ! > > > > Joey > > > > > > > > A.R.S. W5TFW > > Richard J. Fiero II > > > > www.w5tfw.com > > www.6mt.com > > > > > >_______________________________________________ > >Drakelist mailing list > >Drakelist@zerobeat.net > >http://mailman.zerobeat.net/mailman/listinfo/drakelist > > > > _______________________________________________ > Drakelist mailing list > Drakelist@zerobeat.net > http://mailman.zerobeat.net/mailman/listinfo/drakelist > > > > _______________________________________________ > Drakelist mailing list > Drakelist@zerobeat.net > http://mailman.zerobeat.net/mailman/listinfo/drakelist >
_______________________________________________ Drakelist mailing list Drakelist@zerobeat.net http://mailman.zerobeat.net/mailman/listinfo/drakelist
