Further information:

We seem to have got past "unauthorized credentials."

Now Vireo says, "Unable to communicate with deposit location: 
org.purl.sword.client.SWORDClientException: Received error from service 
document request: Code: 400, Message: 'Bad Request'

Using curl to browse to the Sword servicedocument URL gives this message: "The 
requested URL /uta-sword/servicedocument was not found on this server."

Browsing to the same URL in Internet Explorer gives this message:  HTTP 
Status 400 – Bad Request
------------------------------

*Type* Status Report

*Message* Unable to recognise URL as a valid service document: 
https://rctest.ourschool.edu/sword/servicedocument

*Description* The server cannot or will not process the request due to 
something that is perceived to be a client error (e.g., malformed request 
syntax, invalid request message framing, or deceptive request routing).
------------------------------
Apache Tomcat/7.0.90
On Wednesday, January 23, 2019 at 10:55:26 AM UTC-6, librarysy...@gmail.com 
wrote:
>
> We are using Vireo 3.0.6 (with Sword v1) and publishing to a DSpace 6.3 
> repository.  Since updating the operating systems on both servers, Vireo 
> can’t connect to the DSpace repository to deposit theses and 
> dissertations.  The DSpace server is running Amazon Linux kernel 
> 4.14.88-72.73.amzn1.x86_64, Tomcat 7 and Apache 2.2.  At first, the error 
> message indicated a certificate error.  I replaced the cacerts files and 
> the operating system CA files with the ones that existed prior to the 
> update.  That fixed the certificate error, but now we get “unauthorized 
> credentials” when testing the connection.  I tested the credentials by 
> logging into the DSpace server’s web interface, and they are correct.  User 
> permissions have not changed, so the deposit user should be authorized.
>
>
> I also tested by browsing to the Sword servicedocument page.  The page 
> produces a login box.  When I enter the credentials, the login box 
> disappears, then reappears.  I don't know how to interpret this.  The 
> Tomcat log records 401 errors.
>
>
> I'm out of ideas for troubleshooting, would appreciate any suggestions.
>
>
> Glenn
>

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