Thanks very much for this workaround.  We just made the change to GA you
describe, and our statistics appear normal again.  Thanks!

Philip

On Fri, Oct 4, 2019 at 1:17 PM Bryson Duda <bryson.d...@gmail.com> wrote:

> We're still experiencing the same issue as well with Dspace 6.3 and XMLUI.
> The workaround that I've been using so far is to create a custom segment in
> Google Analytics to remove any traffic where the Landing Page is "(not
> set)". That seems to bring the traffic down to where we would expect it to
> be prior to the upgrade. I've attached an image of the filter in case it's
> helpful for anyone.
>
> I've been digging into this recently, and I think that I might know what's
> behind it. I believe that Dspace 6 was the first version to include Event
> tracking in Google Analytics (Neha Singh, I think that this might help
> answer your question above as well). The idea is that every time a document
> is downloaded, an event is recorded in GA. If I look under Behavior ->
> Events -> Top Events, it shows a massive amount of download events (61 000
> for Sept. 2019 alone), all of which have Homepage = (not set). I originally
> wondered if this was a bug with the way that Dspace registers events, but
> when I checked the Dspace Tomcat logs, I discovered that it does appear to
> be actual download traffic.
>
> To test this, I picked one document which had 1847 download events listed
> in Analytics over two days in September, and found an almost identical
> number of bitstream downloads in the logs for those two days. The downloads
> came from 610 unique IPs, and there were no other downloads in September
> after the two day flurry. Geographically, 46% of the download events for
> that item came from Ashburn, Virginia (which apparently suggests that it
> likely came from an Amazon data center:
> https://www.statusbureau.com/analytics-bot-traffic-ashburn/), and the
> rest were fairly evenly spread throughout the rest of the world. 90% of the
> download event traffic was direct (not referral, social, or search).
> Interestingly, the item I chose isn't even a recent upload, it was added to
> our repository in 2015.
>
> From all of this, my best guess is that the extra traffic is due to direct
> downloads from bots archiving academic content on the web. The workaround I
> mentioned above works fine to remove all of the download event traffic from
> your Google Analytics results, but it would certainly be preferable to only
> filter out that bot traffic and leave only the download events triggered by
> real people. I did double-check and the option to exclude hits from bots is
> already turned on for this view. I suppose for now the best option is to
> filter out traffic from Ashburn as the article above suggests. If anyone
> comes across a better solution, I would love to hear it!
>
> Bryson
>
>
> On Tuesday, October 1, 2019 at 7:40:51 PM UTC-6, Bhavesh Patel wrote:
>>
>> Yes, the same issue faced by us also in DSpace 6 version.
>>
>> Bhavesh
>>
>> On Wed, 2 Oct 2019, 12:36 am Anne Lawrence, <al...@vt.edu> wrote:
>>
>>> We are using XMLUI.
>>>
>>> On Tuesday, October 1, 2019 at 2:58:43 PM UTC-4, Anne Lawrence wrote:
>>>>
>>>> We just migrated from DSpace 5.8 to DSpace 6.3 on September 11 and have
>>>> noticed the same huge spike in sessions since then.
>>>>
>>>> Comparing August 16-25, 2019 to September 16-25, 2019:
>>>>
>>>> Sessions: 12,000 vs 197,000
>>>> New visitors: 9,000 vs 162,000
>>>>
>>>> Source / Medium    Sessions
>>>> google / organic    4,949
>>>> (direct) / (none)    2,791
>>>> scholar.google.com / referral    1,670
>>>> search.vt.edu / referral    297
>>>>
>>>> vs
>>>>
>>>> Source / Medium    Sessions
>>>> (direct) / (none)    73,233
>>>> vtechworks.lib.vt.edu / referral    62,301
>>>> google / organic    43,079
>>>> scholar.google.com / referral    6,248
>>>>
>>>> The only major change to our server configuration besides the upgrade
>>>> is implementing nginx.
>>>>
>>>> Can anyone explain what is happening?
>>>>
>>>> Thanks,
>>>>
>>>> Anne Lawrence
>>>> Repository Application Administrator
>>>> VTechWorks
>>>> https://vtechworks.lib.vt.edu/
>>>>
>>> --
>>> All messages to this mailing list should adhere to the DuraSpace Code of
>>> Conduct: https://duraspace.org/about/policies/code-of-conduct/
>>> ---
>>> You received this message because you are subscribed to the Google
>>> Groups "DSpace Technical Support" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to dspac...@googlegroups.com.
>>> To view this discussion on the web visit
>>> https://groups.google.com/d/msgid/dspace-tech/89530c9d-b598-4a87-b516-000aaf562e30%40googlegroups.com
>>> <https://groups.google.com/d/msgid/dspace-tech/89530c9d-b598-4a87-b516-000aaf562e30%40googlegroups.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>> --
> All messages to this mailing list should adhere to the DuraSpace Code of
> Conduct: https://duraspace.org/about/policies/code-of-conduct/
> ---
> You received this message because you are subscribed to the Google Groups
> "DSpace Technical Support" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to dspace-tech+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/dspace-tech/689c3caa-9353-47e4-837a-72834530b755%40googlegroups.com
> <https://groups.google.com/d/msgid/dspace-tech/689c3caa-9353-47e4-837a-72834530b755%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>


-- 
Philip Young
Institutional Repository Manager, VTechWorks
<https://vtechworks.lib.vt.edu/>
Email: pyou...@vt.edu | Tel: 540-231-8845 | Office: Newman Library 423
Twitter: @openatvt <https://twitter.com/openatvt> | Blog: Open@VT
<https://blogs.lt.vt.edu/openvt> | Guides: Open Access
<http://guides.lib.vt.edu/oa>  ORCID <http://guides.lib.vt.edu/orcid>
Perma.cc <https://guides.lib.vt.edu/permacc>

Virginia Tech
University Libraries (0434)
560 Drillfield Drive
Blacksburg, VA 24061
http://www.lib.vt.edu

-- 
All messages to this mailing list should adhere to the DuraSpace Code of 
Conduct: https://duraspace.org/about/policies/code-of-conduct/
--- 
You received this message because you are subscribed to the Google Groups 
"DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to dspace-tech+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/dspace-tech/CAJF1zCU4udmajA11Q68pot2cNE%2Bo7%3Di%2BqweSPwYrrUGndo9-9w%40mail.gmail.com.

Reply via email to