Hi, As I noted previously, if the User Interface either spins or gives a blank page, you should also look for underlying errors *in the user interface*. These can only be found in your browser's DevTools window, and they may not always be captured in log files on the backend. Again, see the Troubleshooting guide for tips on finding those errors: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)
Without more details about the errors you can find, it's very difficult for anyone to help. We'd have to make wild guesses. My best guess based on what you've said is that either you have a configuration problem (which should result in errors that are findable via the "Troubleshoot an error" guide) or you have a Proxy configuration problem (which may be more difficult to track down as that's not an issue in DSpace...it's an issue in how Apache is configured). Tim On Wednesday, December 6, 2023 at 2:47:56 AM UTC-6 vghorg...@gmail.com wrote: > Thanks Tim, yes i checked these but these sites are giving any solution > .... the problem is the following > my site is loading i.e dspace.ui.url = > https://HaigRepository.haigazian.edu.lb > i click the links it opens but then i go to the login ,i put a wrong > username and paswword it says invalid ,but when i put the correct one it > gives a blank screen hoping to open the page after login and it spins and > spins ... and then i get proxy error ..... > any other ideas of where to check ? > thanks > > On Tuesday, December 5, 2023 at 10:34:17 PM UTC+2 DSpace Technical Support > wrote: > >> Hi, >> >> That sounds like a possible Proxy configuration error in Apache. When >> you search for " AH01102: error reading status line from remote server" in >> Google, there are a lot of people reporting similar issues with setting up >> an Apache Proxy. See for example >> https://stackoverflow.com/questions/62854501/apache-server-reverse-proxying-another-apache-server-getting-ah01102-error-re >> >> and >> https://serverfault.com/questions/965602/apache-2-4-proxy-httperror-proxyerror >> >> Tim >> On Tuesday, December 5, 2023 at 4:12:28 AM UTC-6 vghorg...@gmail.com >> wrote: >> >>> anybody encountered such error or similar upon logging in dspace ? it >>> spins and spins and gives proxy error ,but inside the apache logs there is >>> this eror. >>> >>> (((([Mon Dec 04 15:43:04.317553 2023] [proxy_http:error] [pid 9904:tid >>> 1200] (OS 10060)A connection attempt failed because the connected party did >>> not properly respond after a period of time, or established connection >>> failed because connected host has failed to respond. : [client >>> 192.168.4.4:55931] AH01102: error reading status line from remote >>> server localhost:4000, referer: >>> https://haigrepository.haigazian.edu.lb/home >>> [Mon Dec 04 15:43:04.317553 2023] [proxy:error] [pid 9904:tid 1200] >>> [client 192.168.4.4:55931] AH00898: Error reading from remote server >>> returned by /reload/1701697324288, referer: >>> https://haigrepository.haigazian.edu.lb/home)))) >>> >>> On Tuesday, December 5, 2023 at 8:05:32 AM UTC+2 Vahe Ghorghorian wrote: >>> >>>> Dear Tim, and dear dspace community >>>> i have read all available documentation but I'm not having any luck in >>>> fixing the error, this is the error that i am getting inside the Apache >>>> logs if i want to minimize the error . can you please at least narrow down >>>> of where could be the error,or if there is anything wrong with the >>>> files/config that i have sent. >>>> (((([Mon Dec 04 15:43:04.317553 2023] [proxy_http:error] [pid 9904:tid >>>> 1200] (OS 10060)A connection attempt failed because the connected party >>>> did >>>> not properly respond after a period of time, or established connection >>>> failed because connected host has failed to respond. : [client >>>> 192.168.4.4:55931] AH01102: error reading status line from remote >>>> server localhost:4000, referer: >>>> https://haigrepository.haigazian.edu.lb/home >>>> [Mon Dec 04 15:43:04.317553 2023] [proxy:error] [pid 9904:tid 1200] >>>> [client 192.168.4.4:55931] AH00898: Error reading from remote server >>>> returned by /reload/1701697324288, referer: >>>> https://haigrepository.haigazian.edu.lb/home)))) >>>> >>>> On Monday, December 4, 2023 at 11:00:37 PM UTC+2 DSpace Technical >>>> Support wrote: >>>> >>>>> Hi Vahe, >>>>> >>>>> I wanted to add a note here that it's very difficult for others to >>>>> help if we don't know the underlying error. If you ever find the User >>>>> Interface "loads and loads" (or spins) that is a sign that's it's >>>>> erroring >>>>> out. But, you can find it's error from your web browser by following the >>>>> Troubleshooting guide at >>>>> https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove) >>>>> >>>>> We also have a lot of common installation issues documented (and their >>>>> possible solutions) at >>>>> https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues >>>>> >>>>> Tim >>>>> >>>>> On Friday, December 1, 2023 at 6:40:28 PM UTC-6 katy...@gmail.com >>>>> wrote: >>>>> >>>>>> Hi Vahe, >>>>>> >>>>>> It is tricky for sure. Recently I put up my sample working http-based >>>>>> configuration in this email trail here: Setting up DSpace on >>>>>> Windows Server 2022 (google.com) >>>>>> <https://groups.google.com/g/dspace-tech/c/iLqVN87ovLI/m/Ev6wNMYFAgAJ?hl=en> >>>>>> Hopefully that will help! You will want to make sure that the values >>>>>> in your config.yml match what is in your local.cfg, even the port. Note >>>>>> that it is possible to comment out port in local.cfg and you may have to >>>>>> do >>>>>> that to get it to match up with config.yml. >>>>>> >>>>>> I also had issues running PM2 from a separate deploy folder, getting >>>>>> CORS errors. I only had success with PM2 when my .json file was in the >>>>>> root >>>>>> of my install/build folder (/opt/dspace-7-angular, for me). Also note >>>>>> that >>>>>> the naming of environment variables seems to have changed for version >>>>>> 7.6.1 >>>>>> of Dspace. Check the documentation to be sure. >>>>>> >>>>>> I'd also say, before trying to get things working with PM2, try >>>>>> ensuring that they work with yarn (yarn start, yarn test:rest). >>>>>> >>>>>> Also, I couldn't get self-signed certs to work at all, not even with >>>>>> the NODE_EXTRA_CA_CERTS, so be sure that when you switch to HTTPS that >>>>>> you >>>>>> have a truly valid cert from a recognized CA. >>>>>> >>>>>> That is what I've deduced so far, and I'm willing to be wrong on >>>>>> things... >>>>>> >>>>>> Best, >>>>>> >>>>>> Katy >>>>>> >>>>>> >>>>>> >>>>>> On Thursday, November 30, 2023 at 6:15:02 AM UTC-8 Vahe Ghorghorian >>>>>> wrote: >>>>>> >>>>>>> If anyone please at least can give a hint ???? much appreciated ! i >>>>>>> reverted back and removed the HTTPS. and using HTTP with the domain >>>>>>> name >>>>>>> the application opens ,i go to Login page and put the correct >>>>>>> credentails >>>>>>> and the page loads and loads and loads without bringing anything >>>>>>> ....what >>>>>>> could be the error ? >>>>>>> >>>>>>> On Thursday, November 30, 2023 at 8:09:47 AM UTC+2 Vahe Ghorghorian >>>>>>> wrote: >>>>>>> >>>>>>>> *in local.cfg i am using * >>>>>>>> dspace.server.url = https://HaigRepository.haigazian.edu.lb/server >>>>>>>> dspace.ui.url = https://HaigRepository.haigazian.edu.lb >>>>>>>> dspace.ui.url = https://192.168.4.4 >>>>>>>> rest.cors.allowed-origins = ${dspace.ui.url} , >>>>>>>> http://localhost:4000 >>>>>>>> *in config.yml* >>>>>>>> ui: >>>>>>>> ssl: false >>>>>>>> host: localhost >>>>>>>> port: 4000 >>>>>>>> nameSpace: / >>>>>>>> useProxies: true >>>>>>>> >>>>>>>> # The REST API server settings >>>>>>>> # NOTE: these settings define which (publicly available) REST API >>>>>>>> to use. They are usually >>>>>>>> # 'synced' with the 'dspace.server.url' setting in your backend's >>>>>>>> local.cfg. >>>>>>>> rest: >>>>>>>> ssl: true >>>>>>>> host: HaigRepository.haigazian.edu.lb >>>>>>>> port: 443 >>>>>>>> # NOTE: Space is capitalized because 'namespace' is a reserved >>>>>>>> string in TypeScript >>>>>>>> nameSpace: /server >>>>>>>> >>>>>>>> *in the json file * >>>>>>>> "env": { >>>>>>>> "NODE_ENV": "production", >>>>>>>> "DSPACE_REST_HOST": "HaigRepository.haigazian.edu.lb >>>>>>>> ", >>>>>>>> "DSPACE_REST_SSL": "true", >>>>>>>> "DSPACE_REST_PORT": "443", >>>>>>>> "DSPACE_REST_NAMESPACE": "/server" >>>>>>>> } >>>>>>>> >>>>>>>> anything missing please advise. >>>>>>>> On Wednesday, November 29, 2023 at 6:57:27 PM UTC+2 Vahe >>>>>>>> Ghorghorian wrote: >>>>>>>> >>>>>>>>> I have just installed dspace 7 on a windows 10 machine. Moreover i >>>>>>>>> have installed a certificate as well.when i put the domain name the >>>>>>>>> page is >>>>>>>>> opening normally and if i browse all the links it opens, now when i >>>>>>>>> log in >>>>>>>>> if i put incorrect password it says invalid, but if i put correct >>>>>>>>> one, it >>>>>>>>> should take me to the page where i add community, items etc... Admin >>>>>>>>> site >>>>>>>>> that is.but the page keeps on loading and loading as if something is >>>>>>>>> blocking it and than gives the error attached. Im stuck here and i >>>>>>>>> need >>>>>>>>> help already the installation and the certificate took a lot of time >>>>>>>>> and i >>>>>>>>> reached to thia stage i need ot fixed please. >>>>>>>>> The tomcat also in the logs its giving this error. >>>>>>>>> [proxy_http:error] [pid 7644:tid 1216] (os 10060)a connection >>>>>>>>> attempt failed because the connected party did not properly respond >>>>>>>>> after a >>>>>>>>> period of time, or established connection failed because connected >>>>>>>>> host has >>>>>>>>> failed to respond. : [client 192.168.4.4:52293] ah01102: error >>>>>>>>> reading status line from remote server localhost:4000, referer: >>>>>>>>> (domain >>>>>>>>> name) please help >>>>>>>>> >>>>>>>> -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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