Thanks for the advice. First, I tried using the 'mail' command and
everything worked just fine. I then took a close look at the following
logs: dspace.log, catalina.out, messages, and even maillog on by our Test
machine, which works just fine, and our would-be production site, which does
not.
I discovered that the action of registering is recorded in all of the
appropriate logs on the Test site, but not recorded on the production site.
All steps I take up to the act of registering (such as viewing items and
doing a search) are recorded, but nothing is recorded for registration. It
is as if it is not happening on the production system - no errors and no
record of actions.
So, I took a closer look at the two dspace.cfg files and found one
difference (other than the dspace.url) between the two sites:
authentication.shib.autoregister = false
on the production site and it is set to true on the Test site. Could this
be the problem? But when I changed it to 'true' from 'false' and restarted
the system nothing changed.
I am baffled at this point.
On Sat, Sep 12, 2009 at 1:47 PM, Vishal Kakapuri <vishalm...@gmail.com>wrote:
> Have you tried to send a mail using the systems "mail" command to the
> id, you are trying to send mail through your application.
> does that work without any issues.
>
> "unable to send email to this address" (when using Manakin) or
> internal error (when using jspui). --> means something is wrong with
> some configuration on your system. you should atleast see an error in
> the logs.
>
> check the ourput of /var/log/messages too if possible.
>
> regards.
>
> On Fri, Sep 11, 2009 at 1:36 AM, Dale Patterson <gcaharchiv...@gmail.com>
> wrote:
> > Good afternoon -
> > I am having an odd problem with our DSpace installation on what will be
> our
> > production machine. The entire installation went like a dream on our
> test
> > bed machine and now I've hit this snag.
> >
> > The problem is that when someone attempts to register we get an "unable
> to
> > send email to this address" (when using Manakin) or internal error (when
> > using jspui). I have looked at the /usr/local/dspace/log/dspace.log
> file
> > and there is nothing in the log that resembles this error (there are
> > precious few errors) and I've looked at
> /usr/share/tomcat5/log/catalina.out
> > and there are no reports there either. Should I be looking in a
> different
> > file?
> > Finally here is our setup. RedHat Linux 5 using Tomcat 5.5 with a
> standard
> > install of Dspace. We have it loaded on two identical machines with the
> > same version of RedHat, Tomcat and Dspace. In both cases sendmail is
> > running on both machines because I get nightly reports from the crontab
> > emailed to me. One setup on our internal or Intranet machine works just
> > fine. I register and get the email no problem. The other machine, our
> > production website machine, gives the above mentioned errors. We are
> using
> > the most recent version of Dspace. We also have Apache running on both
> > machines.
> >
> > Any suggestions on where to look for problems would be most helpful. Oh,
> > I've looked through the sendmail logs (maillog) and could not find any
> > reference to an error. But sendmail is a bit of mystery at times. So,
> > again, any suggestions would be most appreciated.
> >
> > Thank you.
> >
> > --
> > Dale Patterson
> >
> >
> ------------------------------------------------------------------------------
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> > _______________________________________________
> > DSpace-tech mailing list
> > DSpace-tech@lists.sourceforge.net
> > https://lists.sourceforge.net/lists/listinfo/dspace-tech
> >
> >
>
--
Dale Patterson
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