On 5/1/07, kirstin penelope rhys <[EMAIL PROTECTED]> wrote:

On Monday 30 April 2007 16:44, Simon wrote:
> Update on this:
>
> On 4/30/07, Simon <[EMAIL PROTECTED]> wrote:
> > He has been retraining for a while. A little strange. What do i do
> > here? Is there some way of "resetting" for this user?
> >
> > The preferences for this user are set to "on every message", bounce
> > spams and quarantine the message.
>
> Further to this, i updated the users uid in the tables, reset his
> preferences and backed-up then deleted the physical folder with the
> log etc for the user. This has reset everything back to 0 again. (I
> have the Filter sensitivity set high - catch more spam).
>
> So i tested by sending from my address, and it DSPAM let it thru. So i
> sent one from my gmail account and it let it thru - so i classed it as
> spam. kept doing this 5 times, but DSPAM still classes my gmail
> account as not spam. Any suggestions here?

How exactly is the user reclassifying? Is his mail client capable of bouncing
correctly? What do you mean by "updated the users uid"?

They reclassify there email by using the standard dspam control panels
Quarantine and History pages. DSPAM in this case acts as a front end
to their exchange server. So we are doing:

postfix(AV/SA) > dspam > postfix(2nd instance) > exchange

As for the uid, we are storing all user prefs/etc and token data etc
in mysql. So every user has a uid that i have changed in order to
reset everything for this user.

Simon

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