I hope this story isn't inappropriate for the list, but I thought you all should know about a problem I had with the highly recommended DT&T in fremont: I shipped DT&T my 2400 which wouldn't boot up, since they come so highly recommended for quality, low priced service, especially logic board replacement. DT&T said the logic board (and PRAM) were fine, but found that the G3 chip was bad. They traded it with Newer for a working one. I told them that I was worried that there was more going on than a bad chip, and asked them to test it out for a while before sending it back. They told me it was fine and sent it back. I paid a hefty extra for Saturday delivery, and when it arrived on Saturday, I found that they'd forgotten to include my power supply. So I couldn't use it for the weekend. I called on Monday, and Tim, the DT&T customer service guy, said he would do me "a favor" and send me the power supply free of charge. Tuesday rolls around, and I find they've sent the wrong type of power supply - it's a 45 Watt supply. I've heard they're compatible, but I didn't want to risk it. Even if it is compatible, it's much bigger than the 2400's power supply, so it would be harder to cram into my wetsuit. I haven't had a chance to call DT&T back yet, but now I imagine I've got to pay to send them back their power supply, and hopefully they'll do me another favor and send back the correct one. But that's not all - I borrowed a 2400 power supply today and booted up my computer. Then it died again. Does anyone have suggestions for dealing with this? Is this a situation where I should just lower my standards? Alex ---------- Duo/2400 List, The friendliest place on the Net! A listserv for users and fans of Mac subportables. FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> Be sure to visit Mac2400! <http://www.sineware.com/mac2400> XRouter | Share your DSL or cable modem between multiple computers! Dr. Bott | Now $199.99 <http://www.drbott.com/prod/MIH120.html> PowerBook Guy is | Click here! Everything PowerBook! | http://www.powerbookguy.com Midwest Mac Parts ][ <http://www.midwestmac.com> After-market parts for Macs. ][ 888-356-1104 ][ MacResQ Reader Specials: 2.5GB Seagate SCSI: $119, 4GB IBM SCSI: $199, Norton Util. 4.0: $29, Mac Parts, Systems & Repairs <http://www.macresq.com>
