> > Hi:
> > Just received my 2300c from the repair shop. They checked the modem, said
> > it is ok, but did not have the software to operate it. It is the white
> > connector internal, which I believe is a 19.2. I installed the AppleTelecom
> > 3.1.3 software, everything fires up like it should, but it never dials.
> > Also, no sound of dialing. Any ideas on what I have set wrong perhaps? I am
> > using OT/PPP, and have it in 2 other machines that work just fine. Please
> > respond off list.
> > TIA
> > Preacher
>
> Preacher,
>
> this is the type of information that can benefit a lot of folks, so ill send
> it to the list...
>
> my question to you would be: how can this shop possibly test the modem
> and/or say it is o.k. if they dont have the software to use it? i think the
> shop was a little liberal in their assessment. what did they do to test it?
> did they simply visually look at the card and not see something obvious?
> that is not a substantial test. (i have a stack of dead duo modems where
> one or more chips fried and there is no visual indication)
>
> a couple of the "at home" old test techniques was to install aol 2.7 and see
> if it could dial out, or faxcilitate to autoconfigure... but you still need
> to have the right modem driver installed. what color is the phone jack
> plastic within the modem (black or grey)?
>
> it may be a global village modem, so the telecom package may not be the
> answer...
>
> and -- you do have a known good analog phone jack and cord, right?
>
> sorry bout the typing... dont have my left arm back from the shop yet
>
> paul
> ----
> Paul Vail
> [EMAIL PROTECTED] --- http://www.afterhoursconsulting.org/
> After Hours Consulting: Macintosh Service, Support & Web Hosting
> ----
>
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>
The white phone jack connector marks the modem as the Apple Express
model, so the Telecom software is appropriate for optimization. Get the
software from the Apple site.
The shop probably probed the modem with ZTerm, or any such serial
connection utility. Open the application in terminal mode and key in
AT&F. The modem, if alive, will return OK. This certifies the modem.
You should be fine.
Jack
----------
Duo/2400 List, The friendliest place on the Net!
A listserv for users and fans of Mac subportables.
FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml>
Be sure to visit Mac2400! <http://www.sineware.com/mac2400>
XRouter | Share your DSL or cable modem between multiple computers!
Dr. Bott | Now $199.99 <http://www.drbott.com/prod/MIH120.html>
PowerBook Guy is | Click here!
Everything PowerBook! | http://www.powerbookguy.com
Midwest Mac Parts ][ <http://www.midwestmac.com>
After-market parts for Macs. ][ 888-356-1104 ][
MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879!
Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
