Hello Everybody:
Here's my little story. I've got Kenwood TS 570 D and for some time it had
been having on going problems of all sorts, the memory went Berzerk, then
the Atomatic Ant.tuner didn't want to tune anymore and some other problems
that I later found out that were all glitches that Kenwood found out 3 years
after selling its first 570D. Well, then I call the Kenwood Service Center
in Virginia. I tell them I'm calling from Colombia and that I wanted to send
in the radio, then the geniuses at Kenwood in a somewhat arrogant voice tell
me: "Yeah send it in, we'll fix it in no time ..we're KENWOOD !"
So me in my 3rd world ignorance believes them and send in my radio from
Bogota ...for a mere U.S. 150.00. Take a trip and when I get back I get a
call from the post office which I had sent the radio, telling me that the
radio was back. Well I was so happy that it had taken so little I jumped in
my car a drove down to the P.O.
Only to find out that the Kenwood bozos had refused the package and it had
been sent down to me again because they didn't want to pay customs fees, so
now I have to pay the Colombian customs U.S. 350.00 for getting back a
damaged radio and another U.S 150 for return postage!!!
I then called the Kenwood freaks to ask them what happened and they said:
Oh.. Mr. Rey I'm sorry we didn't mention this before please calm down and we
will have the boys down in California resolve this "little" mishap, give us
your email and we will contact you ASAP.....
That was three days ago ....nothing yet
So whats going to be my next radio ??? U You can bet your sorry _ _ _ , it
aint gonna be KENWOOD !!!!!
a Kenwoodless HK3CW ROB
Anybody wanna join me throwing away U.S. 650... we can burn them together !
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