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Well, now Omnipay is playing the same game with
our incoming wire transfer [as well as an outgoing one earlier this month] as
they have played with others on this list.
The thing to do in situaitons like this is to let them no that
we will not put up with their BS anymore. We were dealing with a bank here
that was playing simillar games, and we listened to their lame excuses and put
up with their non repsonses for about six months before pulling the plug.
that situation taught us not to tolerate this type of bullshit at
all.
So, we are sending Omnipay a certified letter, return receipt
requested, giving them five days to rectify this problem before legal action is
taken. This is the first step in suing someone, and we are doing this
reluctanctly. We have been with egold for a long time, and have used their
service successfully for quite some tiem, but they have to learn that they
cannot conduct themselves in this way and get away with it.
This can probably be resolved in small claims court, and they
will have to pay all of our expenses related to the lawsuit even if this goes to
regular court. It coud easily cost them much more than the amount in
dispute. We also invite others on this list who have had simillar problems
to contact us immediately, as we will also discuss with our lawyers the
possibility of turning this into a class action lawsuit.
Egold/Omnipay must learn that there are consequences for this
bullshit, and the thousands of newsrealeases will will send to major media
outlets aroudn the world should flood their switchboard and email box with
requests from the media and others. we will release these newsreleases on
the sixth day after they have recieved the letter. If they refuse to sign
for the letter, that will also trigger these actions without any further notice
to them.
I don't care if I have to spend thousands or hundreds of
thousands to go after them for this small amount, it is the principle that
matters most to me. I would hope that those respnsible at Omnipay woud
rectify this situaiton immediately, and make all of this nastiness
unnecessary.
There is no reason on this earth to put up with this abuse,
and we won't. below find attached our letter of demand:
December 1, 2000 Mr. James M. Ray G & SR/ Omnipay 175 E. Nasa Blvd., Suite 300 Melbourne, FL 32901 USA Dear Mr. Ray: FINAL NOTICE OF IMPENDING LEGAL ACTION It pains me greatly to write this letter, however, it appears that the only way to make you people pay attention is to hit you over the head with a baseball bat, so that is what we are doing. On Nov. 22, 2000, we sent you a wire transfer for $1,000.00 to our egold account #101851. Our confirmation of the wire transfer from our bank is attached. As you see, the wire instructions included our account number and batch number. Wires we send from this bank generally take at the most about two days, but we waited a week to see if you had received it before we attempted to contact you via email. I am a subscriber to the egold discussion list, and I have heard of you giving people the run around for two or three months by simply refusing to answer their inquires, answer the phone, or faxes. This is your notice that we have no intention of playing these games with you, but intend to take immediate legal action. This shoddy level of customer service is certainly no way to run a business, and it makes me wonder about your solvency. If you hold outgoing wires for a couple of weeks, which happened to us in the beginning of November, and hold all incoming wires for an extra long period of time, we are aware that you can cover a lot of financial insolvency. We are not sure if this is the problem, or just plain incompetence, and, frankly, we no longer care. This serves as our official demand that you either credit our egold account immediately or refund our money. If you do not communicate with us and take one of these actions within five days of your receipt of this formal notice, your next communication form us will be from our attorney, informing you that legal proceedings are pending. We may even have the attorney take a survey to see if others want to form a class action lawsuit against you for unjustly holding their incoming and outgoing wire transfers, thereby defrauding your clients of hundreds of thousands if not millions of dollars. We suggest that you rectify this matter immediately to prevent the above actions, as well as all of the negative publicity that will arise from this, as we will send news releases to media outlets around the world concerning this endemic problem with your system.
Sincerely,
M. John Allen, President
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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