I am replying to my own question here, I already did this privately to
Reid.  I misread the message, I have since had it pointed out to me that
the refund spoken of was to the accounts funding the outexchange, not
the accounts funding the account that funded the outexchange.

So, apologies to Reid and like the saying goes, NEVER MIND.

More screwed up than usual,

Gary


----- Original Message -----
From: "gary" <[EMAIL PROTECTED]>
To: "e-gold Discussion" <[EMAIL PROTECTED]>
Sent: Thursday, January 25, 2001 7:37 PM
Subject: [e-gold-list] Re: Public Notice Regarding Costa Gold


> Hey Reid,
>
> I have a question on your statement below.
>
>
> > In cases where our customer will not comply with our due diligence
> > procedures, it is our practice to refund the e-gold to the e-gold
> account(s)
> > used to fund the exchange.
>
> When did this policy begin?  As far as I know from being on a large
> number of e-lists and forums dealing with various "programs" that
didn't
> respond to your DD requests and had their accounts capped, and then
they
> disappeared, this is the first time I have ever heard of the
possiblity
> of a refund.  Your wording is also a bit confusing considering the
rest
> of the statement.
>
> You say it is policy for e-gold to refund when the account owners
don't
> respond to the DD request and then later you say that you are putting
> the money in escrow because you received conflicting instructions from
> the account owners.  If it is policy to refund, what difference does
it
> make what the account owners say about it?
>
> My understanding of e-gold's policy was that if e-gold requested DD
info
> from an account owner, the account would be capped (no more deposits)
> until DD was completed but, all funds were still available to the
> account owner for spends or out exchange.  I believe I have seen it
> stated several times that no account would be "frozen" without a court
> order, is this no longer the policy?  What you are saying here appears
> like a freeze of this account.
>
> Gary
>
>
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