Danny,

    You made some geat points in your analyzation of the recent "news
release" by Reid Jackson.  Omnipay's lowering of the Inexchange requirement
can be viewed in many different lights.

    As a Market Maker, I have always encouraged direct competition from both
other Market Makers and Omnipay itself.  Competition forces
efficiency..streamlining...and increased choices for consumers as merchants
are forced to find new ways to attract an established user base.  E-gold has
what??  Just 75,000 active users?  Craig?  Reid?  Anyone know exactly?

     Omnipay takes a pretty heavy beating on the discussion lists for their
(lack of) customer service.  I agree with you, I am not sure how LOWERING
the exchange requirements and INCREAING the work volume will solve that
problem.  Perhaps they plan to hire more staff and finally be able to
provide Customer Service.  Perhaps we should call their offices and see if
ANYONE answers the phone or returns a call within a reasonable amount of
time yet?

   In any case, the past seven or eight months have seen the growth spurt
and addition of several new Market Maker services.  Excellent customer
support can be found at just about anyone of the listed services such as
GoldNow, GoldDirectory, GoldChanger, PayByGold, Gaithmans as well as those
"unlisted" such as Gold-Today or Gold Rush.

    The important point here is that Omnipay is just encouraging more
competition.  If you want service from a large, bloated, and inefficient
exchange provider that raises its requirements one day, then lowers them
back down, and takes a roasting DAILY for its lack of customer support...I
think their url is www.omnipay.com

   However, if you prefer to receive acknowledgement of your orders, timely
responses to questions, great rates, convenient locations, and a wide
selection of gold related goods and services...try one of the independent
Market Makers.  My guess is you will never go back to the "big boys"...

   "Of course, that is just my opinion folks...." --DM

    Have a great day and happy e-gold buying, Danny!

     Eric


----- Original Message -----
From: "Dagny Taggart" <[EMAIL PROTECTED]>
To: "e-gold Discussion" <[EMAIL PROTECTED]>
Sent: Wednesday, March 28, 2001 10:56 AM
Subject: [e-gold-list] minimum


> Please help me think this through:
>
>
> e-gold, G&SR and OmniPay are run by the same people.
> That puts OmniPay in a very monopolistic position in
> regards to market share,
> access to customer information and fraud protection.
>
> OmniPay used to have a USD 3000 InExchange minimum,
> which meant less customers.
> OmniPay gives reeeaaaly bad customer service.
>
> OmniPay lowered their minimum to USD 1000, which means
> more customers.
> Logically, they should now give even worse customer
> service and they are
> slapping their Exchange Providers in the face by using
> their monopoly position to
> take customers away from the other service providers?
>
> Is OmniPay doing so badly that they have to cut out
> the middle man?
>
> What a business practice is this?
> First encourage people to open businesses, based on a
> system and then
> take it away, almost sound like someone is trying to
> play god:
>
> One giveth, one taketh away!!!
>
> Someone is having some fun ruining other people!
>
> MarketMakers, Exchange Providers I would embrace the
> competition, what do you have to loose, they are
> already treating you pretty disrespectful!
>
>
>
> =====
> Dagny Taggart
>
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