"If I caught it in time I could stop that from happening by proving to omnipay that I owned those funds and the transfer was fraudulent" This is why it is so important to be available to customers! A few months ago, someone I know tried frantically to reach someone, anyone, at e-gold the moment he discovered funds missing from his account. The funds disappeared early on a Sunday, GMT, so there was still time, a chance to keep the funds from being delivered to anyone else the next business day! But noooooo....despite his efforts, mine, and others, we could not reach anyone by phone or email, nor were our emails answered for several days. By then, it was too late. That's the one area of weakness I've noted in e-gold/GS&R or whoever is responsible. However, I hasten to add, I have seen improvement lately, and I have had good service from Omnipay. Customer Service is one of the areas in which OsGold excels. Sure, they're smaller, so that might be why they can respond so quickly, but if they keep it up, they'll continue to have happy customers. Eve -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Vince Callaway Sent: Wednesday, May 16, 2001 8:28 AM To: e-gold Discussion Subject: [e-gold-list] Re: live by password, die by password [snip] > > If e-gold IS, in fact, HARD money, and he who controls the password owns > >the contents...why did Omnipay turn funds over to an escrow account when an [snip] If I recall correctly multiple people had the password and omnipay once receiving the funds had multiple orders of where to send the same money. Omnipay has it's own policies, it is not E-Gold. If an employee of mine happend to get his hands on my passphrase, they could send omnipay an order to cut him a check. If I caught it in time I could stop that from happening by proving to omnipay that I owned those funds and the transfer was fraudulent. That was all that was required in the case we are discussing. Show proof of ownership. The reason the money had to go in escrow is because these folks were operating a scam and in no way wanted to provide proof of identity. --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]
